"Good item !"

I was glad to be acknowledged , as my communications had gone astray 're : A faulty speaker .
The second Purchase didn't work, the first one worked fine.
I was glad to be sent an item as a gesture of goodwill, as the co!many had no stock of th speakers.

"Very helpful member of staff- my…"

Very helpful member of staff- my product had failed within the warranty period. A replacement was organised and sent quickly.

"Garbage"

Garbage, Disconnect all the time.

"volume level"

love them but not very loud ' is there a way of increasing the volume.

"Bitmore offers decent customer service"

Bitmore offers decent customer service. I had issues with their products, like earphones that stopped working, but they were quick to replace faulty items under warranty without hassle. Communication was good, and they provided regular updates and a tracking link for the delivery. Overall, a satisfactory experience with prompt resolutions.

"Outstanding Customer Service "

I purchased a pair of faulty earbuds. I e-mailed Bitmore Customer Services and a replacement pair were sent immediately. Outstanding no nonsense customer service - well done Dave!

"I purchased a Bitmore TrueSence TWS…"

I purchased a Bitmore TrueSence TWS earpods on a Ryanair flight a couple of weeks ago and when I opened the earpods at home I found that one of the earpods was not working and would not charge.
I emailed the customer support and explaint the situation, afetr confirming my details of puchase and a receipt for the purchase Ryan from customer support was able to authorise an immediate replacement which was confirmed by their couriers, Royal Mail and received within 48 hours. The new pair of earpods are perfect.
Initially bemused customer and now extremely happy with the purchase and all the support given by the support team at Bitmore... WELL DONE!

"Ryan responded quickly and solved my…"

Ryan responded quickly and solved my problem

"Fantastic product "

Had an issue at the start and the after sales department were fantastic and resolved the issue promptly.
The product is also fantastic and worth every penny.

"Fab multi lead "

Absolutely fantastic product and company we bought our first lead on our plane to the Dominican Republic this year with TUI and it was invaluable so much so I have now bought 3 more of the leads directly from Bitmore ... thank you awesome stuff !!!