"You actually can speak to human…"

You actually can speak to human being... professional, helpful, knowledgeable. Used Egress for a long time & it is a good service

"Problem solving engineers"

Engineers are always helpful and willing to sort out any problems and try their best to do them in a timely fashion which is not always possible but they do persevere and sort them out. They keep ins regular contact by email throughout.

"Product is expensive and does not work with web applications"

The product is expensive and does not work with web applications. Constant emails from them and poor service when problems arose.

"Couldn't submit a lengthy form because I'm a robot!"

Awful system. I spent 40mins doing a medical questionnaire (Ramsey healthcare) via chrome just to find at the end that I am in fact a robot so I could not submit it. I tried various things but it would not accept that I am human. I didn't have the time to contact support, so I had to re-enter all my info again and submit using my mobile phone.

"One of the best ICES providers out there!"

I've had experience with email security solutions for 2 decades and have used myself or had clients use most of the prominent platforms. Egress stands out as one of the best and most effective Integrated Cloud Email Security solutions out there. Their integration with KnowBe4 for human risk management makes the solution even more impactful for IT organizations and risk mitigation!

"Great and secure"

Great and secure, so far.

"Ridiculously complicated"

It is ridiculously complicated and fiddly

"Egress is great"

Using Egress is great. And when I had a recent issue they were easy to get hold of to help find the answer. Great reliable and helpful service.

"Egress Workspace has enabled us to streamline and increase security"

Egress Workspace has enabled us to streamline processes whilst also making them more secure. The interface between administrators and clients who use it is easy to use and the data analytics and line by line audit feature helps us measure productivity. Our clients love it too, because they can simply drag and drop files when sharing instead of relying on emails.

"Excellence with Ease"

I had a great experience with Egress. I needed access to a couple of old documents. They gave direct instruction on how to request access. When I tried that and received an error message, they explained the problem (the documents were over 90 days) and gave me guidance on how to obtain the documents. I did and received exactly what I needed. What impressed me was the prompt communication. When I forgot about my requests, they followed up until my matter was resolved. They were patient and kind. Also, the website is secure and easy to use.