"Prompt and precise resolution"

Prompt and precise resolution

"Egress did laptop repair"

Egress did laptop repair, they are efficient and professional. Kept updated on progress, carried out repair and we are very satisfied. Courier collected and will be returned in a few day's.

"I absolutely hate Egress and am forced…"

I absolutely hate Egress and am forced to use it by the sender. It is not easy to simply send an email, not very compatible with mobile devices, getting a copy of emails for archive and legal reasons is always difficult and next to impossible on a mobile phone and it deletes emails after a while

"EGRESS is REGRESS"

It is absolutely impossible to sign in to Egress. It must be the only Website that doesn’t offer the opportunity to reset password. It also has that very annoying feature that each time you type, all you see is a series of DOTS, so that if you are poor sighted or even if you’re not, you have no idea whether you’ve made a mistake whilst you’re typing and it is just rejected and you have to go back to square one. I have to ask all my consultant to just send me normal emails, because EGRESS does not work.

"Really easy to renew your annual…"

Really easy to renew your annual subscription. Pricing and packages very transparent.

"Easy to sign up and easy to use."

Easy to sign up and easy to use.

"Terrible"

Terrible. There is no “forgot your password “ button. My phone didn’t save the auto generated secure password, the one that’s impossible to remember. I therefore can’t reset the password and access my account (n/b you can change your password if you know the old one).
This is the new online system being used by my local NHS to order vital repeat prescriptions. Will never use again.

"Very communicative and quick to respond…"

Very communicative and quick to respond with any issues

"clunky and has a terrible flow to emails"

clunky and has a terrible flow to emails

"Totally useless"

Totally useless. I needed to reply to a secure email but while it will let me open the email when I try to reply it won't accept my password. This is far rom the only time I've had issues with Egress. I hate it and would never use it again if I didn't have to due the company I deal with using it.