"Had some issues with our Composite…"

Had some issues with our Composite Front door closing, the door is out of warranty, we had tried everything, spoke to Gemma in customer service and Rob who was the area engineer, both were very helpful and patient, solved our problem by suggesting a fix.Over and above what we expected, first rate customer service,in an age where customer service is a forgotten service. Can't express how happy we are, Gemma and Rob are a credit to IG Doors and themselves.

"I used IG Doors and found their service…"

I used IG Doors and found their service to be satisfactory. The tracking app was helpful, and Steve, the fitter, was polite and efficient, making sure my flooring was protected. While the work was completed neatly, it was quite standard, and I didn't experience anything exceptional. They also helped resolve a fitting issue, even though the door was out of warranty. Overall, it's an okay experience with some helpful service aspects, but not remarkable.

"Michael was 5 stars"

Michael was fab! Made sure there was minimal disruption even with a door and frame change!! Thank you for doing an amazing job and making sure i was happy with it before you left

"First rate service to resolve an issue…"

First rate service to resolve an issue caused by my home builder. Great operative, punctual and polite.

"Brilliant customer service"

Brilliant customer service, fast delivery. I would definitely recommend IG Doors and would use this company again.

"I gave 1 star because 0 stars is not an…"

I gave 1 star because 0 stars is not an option!
Been in a new build for three years, they were replaced after 2 years by IG Doors direct because of delaminating issues and open / close issues. A year later and for the same reasons again they need replacing! That will be three doors in almost 4 years, but now they’re not accepting responsibility. Awful doors, awful customer service, awful quality, I’d recommend you don’t bother with them.

"Roger did a great job!"

Roger is very nice, helpful and did the work perfectly! Thanks a lot!

"Cannot recommend IG highly enough"

Cannot recommend IG highly enough. Customer service went over and above to rectify the issue. Many thanks.

"Door Repair East Calder"

Steven the technician attended to replace the door at our new build, he was first class in terms of workmanship, cleanliness and customer service. Good help is hard to find but Steven is top notch so would highly recommend 👌

"Excellent service from IG Doors"

We moved into a new build home and IG Doors came out to replace two doors that had showed signs of delaminating. Installation tech Michael was friendly, tidy and efficient, leaving us with perfectly adjusted new doors in a very short time. Great service. Communication in advance of the appointment was also excellent.