"IG DOORS - EXCELLENT CUSTOMER SERVICE"

Recently moved into a Redrow property. Unfortunately, the finish on the front door handle had been chipped quite heavily. Searched online to try and source a new identical handle without any success. Was then given the details of IG Doors who I contacted by email. Amelia Page dealt with this enquiry and has arranged for a replacement handle to be sent out. I find that nowadays in most companies sadly “customer care” is non existent. Amelia’s gesture was such a pleasant surprise and I cannot praise her enough for the service she has provided. Once the handle had been ordered Amelia emailed me with an update. Amelia is a credit to IG doors and if all their staff have the same caring attitude towards customers they deserve a big 5 * rating! Well Done Amelia

"roger was really polite with his…"

roger was really polite with his question's and was really punctual with his job

"External door to garage is falling…"

External door to garage is falling apart after just 3.5 years. This door has glassfibre faces with a timber core but water has wrotted the timber which has expanded at foot of door. Door construction should be guaranteed for 10 years but IG Doors say it out of warranty period. Do not buy IG Doors they are not fit for purpose.

"Outstanding "

The item got deliver quicker than I was expecting the customer service was outstanding and very helpful

"Mike from IG doors"

We had Engineer Mike from IG doors come and sort our new build doors. On time and very professional on each occasion. It’s refreshing to find someone that takes a pride in their work and to make sure the job is right. Many Thanks!!
The Harrison’s

"Excellent service"

Excellent service. Great communication from customer service team about service visits and very professional, friendly and efficient approach from service engineer.

"brilliant service from Steve"

brilliant service from Steve, went above and beyond.

"Great customer service "

Rob was punctual, polite, and professional. Nothing was to much trouble for the customer and did an excellent job in replacing the front door.
In a world of negativity I hope rob gets recognised for all his efforts.

"Professional service"

Professional service. Steve showed up 5 minutes into my time slot got the door changed, area was spotless couldn’t fault him. Great customer service from phoning with defective door to new one being installed would recommend IG doors

"IG doors"

Steve the IG doors Technician was punctual, proffesional and efficient.
Didnt bat an eye lid at an extra request that wasn't initially mentioned, carried out work quickly and very neatly.
Tidied and even hoovered before he left.
Great customer service and workmanship.