"Fantastic service"

This is the second time I’ve bought from SoSoft beds and both times the product and the service have been excellent.
When I placed my order this time, I had a call from Adam checking that I was happy with the dimensions I’d stipulated. He also insisted on sending out a large scale sample of the fabric I’d ordered to check I was happy with it (I can’t imagine John Lewis/Dreams or any of the big bed retailers offering this level of service!)
The bed was delivered on time and assembled with great care by a highly competent and very polite chap.
I wholeheartedly recommend the company and wouldn’t hesitate to order from them again.

"Great Product + Quick Delivery"

I love the product quality, very little and easy in terms of assembling the actual bed base. Price is great and delivery was even earlier than we hoped for and very accommodating date wise.

"Good beds"

Good beds, good service

"Great Bed"

Great Bed delivered as per emails.
Great comms and no issues

"Unfortunately I cannot give any more…"

Unfortunately I cannot give any more than five stars, a shame.

Umar and the team along with their couriers have been brilliant through the process of customising our bed and advice on how to best do it with a specialist extra deep and heavy mattress.

Additionally the after sale this care, has been equally brilliant, giving up their worth some structural issues, which was entirely due to the placement in the bed not being against the wall, they came up with a creative solution with multiple site visits the double check it would have worked.

Would highly recommend.

Cheers guys

"Lovely bed, awful service"

The bed itself is lovely, however delivery was a terrible experience. Several chasers about arranging delivery to be suddenly told to expect delivery on a Sunday the day before so hastily needed to rearrange things to be home to accept. I had paid extra for assembly as I was heavily pregnant. On delivery they did not fully assemble the bed and the company have repeatedly ignored my messages. Terrible service.

"Marilyn Brown"

Marilyn Brown
Do not buy from this company. Delivery is dreadful, and of course you are buying online. So if you wish to return an item it will cost you at least £100. After many phone calls and boken promises NOTHING. YOU HAVE BEEN WARNED. Now Christmas is over I am will be going through the ombudsman.

"Ottoman bed of excellent quality"

Ottoman bed of excellent quality, made up with it :)

"Great customer service and…"

Great customer service and craftsmanship is brilliant - highly recommend

"Didn’t receive order"

Didn’t receive our purchase of pistons for bed. Contacted SoSoftBeds twice with no response.