"Our experience with the delivery was…horrible. The two delivery people were obviously unskilled and not knowledgeable. The nice part was working with Sarah to resolve the damage issues."

Our experience with the delivery was horrible. People were inexperienced, and did not know how to merge furniture. The fantastic part of the experience was dealing with Sarah to remedy the situation. I can’t say enough about how well she handled the situation! Thank You!

"Great customer service"

Great customer service. Great communication. Kept us in the loop along the way. Kept to the timetable.

"Great customer support!"

Had an issue with the local delivery company. Elaine took care of the issue immediately. Great customer support!

"A wonderful experience"

From start to finish—ordering to delivery—working with this company was a great experience. The sales staff were friendly and thorough, doublechecking everything. The quality of the reclining sofa was wonderful, comfortable and firm. Color and material were exactly as ordered. The delivery company used was also excellent: plenty of notice and just a 2-hour delivery window which they completed on time.
We highly recommend sofasandsectionals.com!

"Recliner repair"

We purchased a big recliner and bought the extended warranty, well one thread on the arm started to unravel, after notifying Sofas and Sectional, they promptly sent us a new piece and the repair person came and in about 20 minutes, totally fixed it so it was good as new, definitely very happy

"exceptional Customer services!"

I had an issue with my sofa sleeper after 5 years. They were so accommodating. Pleasant to work with.
their customer service is exceptional!
I highly recommend them!

"Outstanding product and customer service!"

Making online custom production orders can be concerning…that being said, the professionalism, knowledge and consistent communication from the Sofas and Sectionals team members alleviated those concerns! Delighted from start to finish!

"Sarah Nevarez was Excellent"

Sarah Nevarez was excellent. She guided me to Guardsman, the local repair agent and they diagnosed the problem. Sarah then coordinated the order of the part from Natuzzi and the part arrived this week. I am now waiting for Guardsman to arrive and complete the repair.

Sarah's customer skills are considerably above average. She communicated with me via email every step of the way and initiated unsolicited status updates with the factory regarding delivery of the part.

I was fortunate to have Sarah acting on my behalf and expect Sofas and Sectionals recognizes her efforts and will show her the courtesy of saying so.

I am a highly satisfied customer.

"Needing a repair"

Great response for initiating a repair process. So far so good

"Repeat customer, exceptional service!"

Once again, SofasandSectionals.com has provided a pleasant and seamless buying experience. Elaine and Cory were so easy to work with and super patient as I really wasn't sure what I wanted to purchase initially. They assured me that my happiness with my purchase was the priority for them and answered countless questions, sent many samples, and followed up on every question I had.
This is my 3rd time purchasing through SofasandSectionals.com and I truly can't imagine ever going a different route again. Both Elaine and Cory have been with the company for several years, pretty much from when the company started. This also tells me that the company is a solid one to work for as well as one that obviously hires well!
Highly recommend SofasandSectionals for your next purchase, you won't be disappointed. They keep you posted on when the furniture ships and where the product is located prior to final delivery to your home. It is well worth getting the white glove delivery service as well as the 5 year warranty for each order..they stand behind their products.
Don't hesitate, and ask for Elaine or Cory though everyone I've ever dealt with there has been superb!