"Sara was great -I have submitted my…"

Sara was great -I have submitted my claim and am awaiting reply.
We love our chairs no problem with the fabric very comfortable (well except for the one needing repair

"Good service and good product"

Good service and good product. what more can you ask for, overall good experence.

"Solid team"

I do not do reviews or surveys but your team strode out with their responsiveness and positive approach.

"great customer service with clear…"

great customer service with clear communications and follow up.

"I asked to return a faulty battery…"

I asked to return a faulty battery 6 months after I had received it. I had waited that long to take it out of the box and discovered the problem. There was no hesitation to help me and I received the new battery within days.

"They were exceptionally helpful…"

They were exceptionally helpful suggesting fabrics and colors snd sending samples. Ordering went smoothly. Eager to get our chair. It has shipped!!!

"Sarah as our customer service…"

Sarah as our customer service representative has been a true asset in sofa and sectional overall experience. We are customers for life as long as we know Sarah is around with any issues. The value that Sarah gives to the customers are second to none. Thank you John and Jen

"LOVE my Sofa!!"

I will always buy my furniture from Sofa's and Sectionals! They have amazing and kind customer service and I LOVE my new sectional!! We had a small issue with deliver and the customer service team jumped right in and made everything perfect! Thanks so much for the great service and product!

"Talking to an Actual Person"

You take a leap of faith when you buy unknown products online, especially for a significant piece of furniture that you can't try out, but I saw good reviews for Sofas and Sectionals, and leapt right in. The first thing I appreciated was the prompt responses through emails and phone calls when I placed my initial order - imagine talking with an actual person on the phone instead of a chat (which has its place sometimes). I don't have a specific date or person who assisted me because every person with whom I spoke was courteous and helpful. Even with the disappointment when a sofa I ordered was no longer available, the customer service reps helped me through the reorder process with alternate options, samples, and tracking. I am awaiting my new sofa in the coming weeks, and I know the SaS reps will keep me updated on progress and next steps.

"Matt and Corey were so patient and…"

Matt and Corey were so patient and worked as a team, atypical from my experience with furniture sales. I adore my living room set! The swatches and customer service made all the difference In my purchasing decision. The couches are the exact color and material of the swatches, also atypical from what I’ve experienced, but of course, in a great way ! Thank you Matt and Corey!