"Great customer service."

Great customer service.

"Pet insurance "

Really helpful on the phone regarding what was and wasn’t insured.

"It was very straightforward"

It was very straightforward

"Very fast service and communication"

Very fast service and communication

" Great!"

Helpful guidance when starting a claim. Quick to respond and make payment. Thank you.

"Helpful and speedy"

Have had no problems with my
Claims , the process has been easy and quick and the money received straight into the bank quickly too.

"It's 4 weeks since my lovely cat was…"

It's 4 weeks since my lovely cat was put to sleep and the only communication I have had from them is a demand for the remaining insurance premiums to cover the term as I have been paying monthly.
The lady on the phone was very quick to put my call through to someone to take payment, but not to give me any idea of timeframe when I can expect the claim to be paid.
Should be straight forward, but hey, what do I know!

"Easy to make a genuine claim"

Easy to make a genuine claim. Kept informed of progress. Paid out without a hitch.

"Excellent service"

It was such an easy process, I printed off a form took it to my vets who completed it and sent it to The Insurance Emporium. I was then contacted by them to advise a payment was being made.
It was so quick and easy just what you need when you’ve had the stress of a poorly pet.

"Prompt response to my pet's issue"

Prompt response