"Insurance that does what it says on the tin."

Apart from the trauma of your best friend suffering a major injury the next thing that weighs on your mind is the cost to fix them and the process of insurance claim. So thankful that we did have insurance, and that our vet handled the form filling. Contacting Emporium was easy and the agent understood the anxiety around the situation. Having explained the event causing the injury the claim was processed and we could focus on our pet recovery.

"Great contact and advisor's."

Great contact and advisor's.

"It is never easy losing a pet who is a…"

It is never easy losing a pet who is a family member but everyone we spoke to was kind and sympathetic. We didn’t realise we could make a claim until we were advised and that was dealt with quickly with little interaction needed from us. Thanks.

"Very good quick and easy to very good, great communication claim after…"

Very good quick and easy to claim after a stressful time with my dog.
Not sure what my new premium is going to be but they were great to deal with my claim.

"Helpful staff and quick claims "

When I phoned up to ask questions about my policy the phone staff were very clear and helpful. My claim was dealt with quickly and my policy was stopped for me after the death of my cat and a month's charges were refunded without me asking. I'm very impressed.

"Claim for my pet was paid fairly…"

Claim for my pet was paid fairly quickly.

"Fast, efficient and quibble free"

Fast, efficient and quibble free. Excellent service.

"Very quick easy to deal with"

Very quick easy to deal with

"I was always well informed and the…"

I was always well informed and the processing of my claim was seamless. Thanks

"Helpful and friendly"

Helpful and friendly. Received my payout quite quickly.