"Very professional and sympathetic…"

Very professional and sympathetic staff. Highly recommend.

"First time claim"

Very satisfied,very straightforward,would recommend.

"Good experience "

Professional, knowledgeable and friendly staff. Claim settled efficiently with no quibbles.

"Easy to follow claim form also…"

Easy to follow claim form also telephone staff polite and helpful.

"Quick responses but disappointing I…"

Quick responses but disappointing I received an e- mail saying a medical condition was excluded for a year before my claim had even been decided .

"Ease and peace of mind. "

The process was quick and efficient. I was kept informed through each stage. I would definitely recommend to others.

"Wouldn’t go anywhere else "

I’ve been with this insurance company for 13 years and never felt the need to change. Easy and clear website. Quick responses. Form to claim is easy to fill out. And I’ve never had an issue with a claim. I now I have my 3 new cats with them as well. Wouldn’t go anywhere else.

"I made a claim"

I made a claim. The process was easy and I was paid within 10 days of submitting the claim.

"I made an error on my application ."

I made an error on my application .
I phoned customer service who were able to sort out my mistake .
The customer.service person was polite,helpful, knowledgeable and down to earth.
They are a credit to your company.
Thank you.

"Handled everything really well"

Handled everything really well, the death of any pet is an awful experience.

I would use them again.