"Qualité médiocre,prix très élevé"

Qualité médiocre,prix très élevé

"IF UK BASED DON'T BUY FROM REPLAY"

Like others ordering from the UK have been hit with a £75 customs duty for a £180 order, despite it not saying anywhere on the website that the delivery was not coming from the UK (the pricing is in GBP, and on the delivery note it just says "standard - 2-5 days" - no indication it's coming internationally). I called up Replay to complain and they said there's a banner at checkout that warns on customs duties - whilst on the phone I did a dummy purchase and no banner appeared, so it's lies. You can't return the product either to get the customs duty back (although they would refund the product). You also end up paying VAT twice, both on the online store, and on the customs duty, so they're taking an extra cut. In short, deceitful and unclear - don't buy from here.

"Ordered a pair of jeans from their uk…"

Ordered a pair of jeans from their uk based website
Jeans said free shipping
Now I’ve been sent £70 bill from fedex, replay are not responding to my messages and I would have never made this purchase if I knew I had to pay a customs tax and that they were coming from abroad.

"REPLAY JEANS - AWFUL COMPANY! Avoid at all costs!"

I can't believe this - I ordered jeans from their website and I then received a FINAL DEMAND for an import tax £74.93!!! PLEASE DO NOT ORDER REPLAY JEANS!

"Avoid this at all costs! "

The worst Brand EVER!

Purchases 2x t-shirts of the same size in different colours when it arrived it was both labelled Medium, in-fact one of them was small size and they put an M label on it , which I couldn’t believe it… when I contacted customer support, after a week they replied that there are 2cm size tolerance in different colours… which was Funny… such a cheap staff and company. AVOID!!!

"Abzocken hab nie Geld zurück bekommen"

Abzocken hab nie Geld zurück bekommen

"Genau so"

Genau so, alles was hier steht hab ich 1:1 auch erlebt. Replay und FedEx ist wie Bier mit Schlagsahne. Du wartest ewig. Nein, nicht auf die Lieferung sondern die Phase wenn FedEx eine Partnerspedition einschaltet. Dann ist es nur noch eine Woche bis die Jeans kommt. 32/34 bestellt, 34/32 erhalten…. Kein Rücksendelabel, keine Antwort auf Mails, die Onlineseite nimmt die Bestellnummer nicht… Weltklasse. Zum Glück gibts Paypal. Hab zwar die Zusage aber noch kein Geld von Replay. Lieber Nudeln aus Italien.

"Worst company I ever deal with."

Worst company I ever deal with.
Order a pair of Sneakers, order came 3 weeks later, open parcel and it is empty. Fedex don't take the blame for lost is transit and Replay blame Fedex. They pass me one to another for the last month without any success.
Please avoid ordering directly from them, just go to a third party website.

"Vorsicht Abzocker!"

Wer sich so richtig schön verarschen lassen möchte, bestellt genau hier bei Replay.
Nur Geldgierig und Menschenverachtend!!!

"Hidden charges when ordered from the uk…"

Hidden charges when ordered from the uk because they’re shipped from Italy. It’s apparently in the terms and conditions but, should be flagged as you pay, to give you the option to agree or not. Because who in their right mind, would want to pay an additional £76.94 in charges. I will NEVER buy from them ever again. Disgusting practice that can be easily amended on their website to prevent this happening to their customers.