"If I could zero star this company I…"

If I could zero star this company I would worst management company that I am stuck with in my life.if your a leasehold owner don't make your leases suffer this company. They over charge, charge for services that never happen. Never reply to you. Never call you back. Do not go with this company!

"Problem resolved quickly by Tia"

Couldn’t access my customer portal but received a very prompt and helpful response from Tia.

"Problem solved very quickly by Tia"

I had to contact pbm Property Management due to an issue with my emails, which was completely my fault. Tia replied promptly and she sorted the problem within minutes. Her communication was friendly and professional, and she resolved things very quickly. This is just how customer service should be.

"Sabrina was very helpful and got back…"

Sabrina was very helpful and got back to me straight away. Remained professional and dealt with my queries straight away. Thank you Sabrina. ☺️

"They deserve no star"

They deserve no star. They are very irresponsible, unprofessional and and lack of communication. Worst experience with them.

"Very rapid response to enquiries we…"

Very rapid response to enquiries we raised with them. Extremely pleased with efficient and lovely manner and assistance. Thank you. Dana

"Sabrina Haghdoust has been fantastic…"

Sabrina Haghdoust has been fantastic and responsive from start to finish. Truly a 5 star service. Thank you Sabrina.

"I had a very disappointing experience…"

I had a very disappointing experience with the management company for my flat. Communication was poor; it often took days to receive a response to my inquiries. Maintenance requests were either ignored or took far too long to be addressed, leaving me frustrated and inconvenienced. Additionally, the management failed to keep the common areas clean and well-maintained. Overall, I feel that the level of service provided does not meet the expectations for residents. I would not recommend this management company to anyone looking for a pleasant living experience.

"Very slick help desk operation!"

Tia responded to my email query and resolved my query within a few minutes of me sending a request.

A very impressive help desk operation!

"This company is a shambles"

This company is a shambles, they lie, don't come back to you, nobody in the company is honest. If we can get one more flat on line with our own inside management company we can legally sack PBM and run the management ourselves as a lease holders. DO NOT USE THEM THEY TAKE HUGE AMOUNTS OF MONEY FOR NOTHING