JJ Premium Cars Ltd

Transportation Access and Assistance
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180 reviews
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Customer Reviews about

JJ Premium Cars Ltd

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Colin Crane

5.00/5.00

"highly recommended for your next purchase"

Very straight forward, was able to take the vehicle I was looking for the same day, I am very pleased with the way Max dealt with the sale, the staff were all extremely helpful and seemed a really nice team, would highly recommend them for your next vehicle

20/10/2024

customer

5.00/5.00

"Brilliant Mazda "

A great car at a good price and great friendly sales team

19/10/2024

Bob Godfrey

1.00/5.00

"To start with all was fine"

To start with all was fine. Until problems with the car.
Car started to show errors in the management system and telematics system.
Dealer fobbed me off onto the warranty co who were next to useless.
At the time of the sale I was told how wonderful and comprehensive the warranty was. It’s not!!!
It was my mistake not to have returned the car to the dealer immediately.
Despite that I feel totally conned!
There are plenty of other dealers- go to them would be my recommendation. If you do buy from them- don’t trust a single thing they say and look very closely at the car because they will cover up anything they can get away with.
Oh, and don’t believe the positive reviews, they bribe you at point of sale with entering you into a draw for a positive review!!!!

18/10/2024

STUART FROW

5.00/5.00

"Great service my us feel valued and…"

Great service my us feel valued and welcome very informative went thought everything with us

17/10/2024

Louisa

5.00/5.00

"Fab service"

Fab service, easy to deal with

17/10/2024

Louise Parker

1.00/5.00

"Lack of aftercare and poor mechanics"

The sales men themselves were fab on the day of purchasing our car in August. The valeting on the car was not up to a very good standard and on further investigation when getting the car home there were crumbs and marks which had been missed in lots of areas. The after care team have not been useful or helpful at all. The feeling of they don't care since they got the sale definitely stands out. No one ever answers the phone for the after care team nor returns your phone calls. I was offered a disgusting amount towards the valeting to be completed at my home which I turned down. I have since had various items gone wrong with the car which my mechanic has said is down to JJ premium not carrying work they said they had. Also a rated garage should complete certain checks on the car which we don't think have been completed as other items would have been replaced. Because of this I did not trust the garage to complete any work on the car as they clearly hadn't done it the first time. I paid out over £350 to get these items repaired. After I spoke with the after care team who again have not been helpful or apologetic in helping me deal with these issues and pay out I have had to make. I would not recommend buying a car from this garage due to their customer service and attitude towards their customers once the sale has gone through.

14/10/2024

David Thomas

5.00/5.00

"Very knowledgeable and helpful."

Very knowledgeable and helpful.

11/10/2024

richard

5.00/5.00

"Brilliant "

Oliver was an excellent salesman. He made my experience buying my car a very enjoyable one. Any work that was needed on the car was done without any hassle and their communication was brilliant. I would definitely consider them when buying my next car.

10/10/2024

bekere fuludu

5.00/5.00

"Got a lovely Range Rover Velar from…"

Got a lovely Range Rover Velar from that , they were helpful during my search for the car , they also try to get the finance for the vehicle, the service was great. Polite and Friendly staffs. I am very impress .

08/10/2024

That t guy

5.00/5.00

"Great experience"

Great experience.
Easy part ex
Oliver was great and knew everything about my new car

06/10/2024
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