"My ERA alarm case"

My ERA alarm case has 2 leds and has been very sturdily made. It looks very convincing as scdummy alarm. It arrived on time. I'm very happy with it

"Good company "

Just very helpful when I had to get in touch and well worth the annual service fee

"Excellent Product and Excellent Aftercare Service."

ERA Total Security are an excellent company to deal with. We have purchased numerous self install systems from them over time. Recently purchased a new system and because it is an upgraded from our old system, we had a few problems with the installation. After a couple of calls to the excellent, very patient customer helpline we managed to resolve some issues over the phone and get the new system working. Without their help we would not have managed it. They really are worth their weight in gold. Thank you guys.

"Great quality lock and easy to fit and…"

Great quality lock and easy to fit and great price and fast delivery

"I could not ask for better assistance and service."

The set I bought was very reasonably priced and although we had a couple of issues setting the system up, phone assistance help was first class and set out a replacement sounder within 24 hours!

"The actual alarm is very good"

The actual alarm is very good. But, the door bell doesn’t register all the movements. People come around in & out & not registering it. It is missing lots of activities. Video's disappear very quickly, i would prefer if it can be saved for 24 hrs at least.

"Ordered new batteries for external bell…"

Ordered new batteries for external bell box, arrived quickly, no issues, simply to replace, only downside is the price but that's the way of the world at the moment.

"Have already reviewed this"

Have already reviewed this

"Happy customer "

Easy to purchasing from you direct always delivered on time thank you Era

"I have found ERA to provide the best…"

I have found ERA to provide the best customer service I have had. I bought and installed my alarm but had a couple of questions while doing it. First thing was the call I made got answered promptly and person at the other end talked me through getting things right. They led me through the installation very professionally. Recently I needed a replacement remote and again when I called they answered quickly and told me what I needed and how to pair the new device. It’s not easy at times to get to speak to a human being and usually involves hanging on a call forever. When you get through you are often disappointed. On both occasions ERA have scored 5 stars