"Quick and helpful response"

Quick and helpful response

"great many thanks."

good communication and great product.

"Great Customer Service"

The helpline is always answered promptly and is very helpful.

"Delivery was slow."

Delivery was slow.

"I had to order a replacement directly…"

I had to order a replacement directly from ERA because Travis Perkins got the sizing wrong and also sent a previous model of the lock. My order with you was placed on condition that a delivery date was met. It was not and I therefore had to cancel. It was confirmed by Shaz, who incidentally gave excellent service throughout, that the funds would be credited to my credit card quickly. That is now getting on for 4 weeks ago and the credit has not been applied.

"This does exactly what it say on the…"

This does exactly what it say on the box.easy to use and wouldn't chose another alarm . Real peace of mind.

"An excellent lock very well packaged…"

An excellent lock very well packaged arrived in good time.

"All was very easy to update my alarm…"

All was very easy to update my alarm system

"Not yet fitted"

Not yet fitted, but to be added to our system for extra security. Easy to use and to navigate system.

"Door lock doesn't open by app when…"

Door lock doesn't open by app when opened remotely.