"If I could rate my experience with zero…"

If I could rate my experience with zero Stars I would. Paid a premium for a four Patriot sidekick that didn't even last two years or a hundred cycles before it completely died. Contacted the company, and they tried to tell me I only had a one year warranty when I purchased it they said there was a 2-year warranty. They do not back their product. They should also not have the privilege of saying they support veterans such as myself. They definitely do not. Being a full-time traveler and dealing with fellow veterans on a daily basis you can guarantee that I will let them know to stay away from this company!

"Bait and switch. Not up front with their offer."

Their ad offered the 3 month supply of food for right around 590.00. Great. Then it was also offered free shipping. Great. Then they offered 5 equal payments. Great I'm in. Then you check your credit card and find out they took 192.58 on your card. Then two more payments of 143.58. I called customer service and was told I had two more payments of 153.58. Do the math, thats 766.90. Then he says they give free shipping o equal payments. WHAT. I live 25 miles from where it was shipped. Flat rate fee of 49.00. That's right 49.00. Oh and by the way equal payment customers have to more. WHAT. The old bait and switch. I'm going to the Better Business Bureau on this one. Never again will I deal with this company. I should have read the bad reviews first. By the way, they don't send an invoice with the product. That comes 2 months latter in an email.

"Only five star reviews on their testimonials why"

What I want to know is where can I go on their website and leave my testimonial of their products. For some reason there's no place to do that gee I wonder why?

"I want to know why my patriot solar…"

I want to know why my patriot solar generator is made in china

"4patriot should be ashamed but I’m sure…"

4patriot should be ashamed but I’m sure they are not. Invoking American patriotism is a joke…..made in china. Lie-their 1800 has 700w. Won’t stand behind products. Cheapest, low quality parts and materials possible and sky high prices. The worst of the worst

"I ordered an 1800 generator in 2022"

I ordered an 1800 generator in 2022. It hasn't been used, but when I attempted to use this generator for the first time this past Thanksgiving, it could only power one small appliance. When I went to plug in a 2nd small appliance, the generator shut down. The generator could not power two or more small appliances. This was an embarrassing experience, to say the least. This product is supposed to power refrigerators and other large appliances for a significant period of time. To be fair, we were supposed to check the power every 3-4 months and perform maintenance on it. We didn't perform maintenance on it for several months, but the charge level wasn't the problem, rather the output was not working as expected or advertised. The product has never been used, and it was either defective ab initio, or misleading as to what can be charged.
I contacted customer support, and they stated the 1-year warranty expired and 4patriots is not responsible. Of course, if we paid hundreds of dollars for an extended warranty, then they would cover it. However, this product has never been used, and I was lulled into thinking that 4patriots would stand by its name and deliver dependable products. They already charged about $2,700 for the generator and some dehydrated food supplies, which was a push for me. I could not afford the extended warranty. I expect a good company will stand by its product and exercise good faith and fair dealing, especially when they are supposed to support our troops. Why is it I feel like one of the soldiers left behind or abandoned by our government in Afghanistan?
Anyway, I can't undo things nor change 4patriots position on this matter, but I can give a "heads up" to the general public and consumers to avoid purchasing any products from this company. Your time and well-earned money are better spent on either reviewing another company and/or making your own survivor's supplies.

In rebuttal to 4Patriots response, the generator battery has been stored in our home with an average temperature of 68-72 degrees. As previously mentioned, the generator battery was fully charged. However, the power output is and was defective from the beginning. Your boilerplate response does not honestly address this underlying issue. Your 1 year warranty may provide some legal protection, but your "too bad, so sad" perspective demonstrates your failure to stand by your product. Sooner or later your dishonesty and bad faith will catch up to you.

"I wrote a review back in November and…nothing has gotten better! "

I wrote a review back in November and gave 4 Patriots the lowest rating I could. As of December 31, the issues with this company are still not resolved! I can’t express enough that anyone remotely interested in buying from this company should be very very wary. In September I purchased an 1800 generator and Sidekick generator from this company. All together the cost was $ 2671.79 - not cheap! I believed in these products and the fact the company was advertised on Fox News Channel as 4 Patriots. Unfortunately, my belief in them was misplaced. The first Sidekick was defective and overheated. After many hours on the phone trying to reach an associate, this generator was replaced and a second one sent. It was also defective.. This scenario occurred three times! It was at this point my husband said to request a full refund because with three defective generators, he no longer had confidence that the 1800 would work and living in Florida, he did not want to wait for another hurricane and power outage to discover it too was defective. I then requested a full refund of my $2671.79. I was promised a return box with styrofoam and appropriate labels. To this date, December 31, I still have received none. With the exception of an associate named Joey, this company has been a complete disappointment! They are dishonest and not accountable. I would never ever recommend anyone to trust in them being “ Patriots” or an honorable US company. It is obvious to me that they are simply another scam company who buys their products from China and is all in for greed $. They do not stand by their promises and certainly are not customer friendly. They simply make every excuse to not giving money back for their defective products. Seriously, how hard is it to send a customer a return box and labels. As I said in an earlier review, BUYERS BEWARE! Although the concept in solar generators is good, their service and products leave much to be desired. Save yourself lots of money and aggravation, buy a gasoline generator for $300 and save yourself lots of headaches and frustration. 4 Patriots should not be allowed to advertise themselves on Fox and should be reported to the Better Business Bureau as a scam!

"Defective Product"

I bought a 2023 version of the Sidekick Solar Generator. I bought this for emergencies. I got it out to charge up and test, and it refused to charge from a power outlet. It also did not put out any output, not even to charge a cell phone. When I called 4Patriots, they told me "sorry" but since it was over a year, there was nothing they could do except offer me money off a new one. Now, why would I spend money on a new generator when I spent $500 on the first one and it never worked? I am very disappointed in this 1 year warranty for something so expensive that was obviously defective.

"I bought the solar generator in 11/23"

I bought the solar generator in 11/23. After hurricane Helene, the generator only powered my refrigerator for 2 hours and it was fully charged. I would not recommend this to anyone. A total waste of money...I waited until this December to return it but customer service was rude and said my one year warranty expired since I had the unit for 13 months. Buyer beware. I own my business and would not treat a customer this way.

"72 hour food kit is great"

I've boughten and enjoyed the 72 hour food kit. Yes it didn't only fill me up but I had energy to get threw the day. It's the real deal and tasted just like Mom cooks. It's not empty calories like Chinese food. The Mac and cheese and oatmeal breakfast was great. The hearty hot dish with rice and vegetables was the main lunch/dinner and it kept me going. Only 20 minutes to make after boiling water how easy can it be. It was so creamy oh wow it was really restaurant quality. I can easily recommend this and see myself and anyone eating this in a grid down for extended lengths.

Thank you 4 Patriots for making quality freeze dried food.