"I booked a flight back in 2020"

I booked a flight back in 2020. Because of corona virus my flight was cancelled. This company did not refund my $980 for ticket nor i was credited. Please do not use this website. Its a scam

"Skybooker is a scam"

My wife booked a trip to Europe through skybooker in 2020 and due to covid we couldnt travel and we were notified by skybooker that we would get vouchers to be reused anytime before Sep 2023. This year they informed that the offer has expired and we had to rebook in order to apply the credit towards the trip. which mean we had to give our credit card information. This does not make sense as we had already paid CA $ 3000 for this trip and requesting Credit card info is ridiculous. We have tried to reach them several times but no response. These guys are total scammers and should be investigated and put out of business. Legal action should be taken against this business. I want to ensure that no one else gets caught in their scams.

"Liars and Cheats DO NOT USE"

Last year I booked a flight to Berlin through Skybooker. The flight to London was canceled by British Airways. Because there were no suitable flights, I requested Skybooker refund my money. They refused. I disputed the charge with my credit card company and was told they couldn’t help me. After the dispute was closed Skybooker offered me a voucher ( $1153- their service fees for $966, valid anytime with no expiration date). I tried to use it today and was told because I originally disputed the charge was entitled to nothing. And the agent that offered me the voucher no longer worked for the Company. So I am out $1153 for a flight that the airline cancelled. In what insane world does this grift of a company get to pocket y $1153 for absolutely no service. They did not pay BA for any flights. Stay clear! They dishonorable, a fraud and their services a scam.

"i booked a ticket before the pandemic…"

i booked a ticket before the pandemic and got canceled due to Covid-19.

I contacted Agent Angela who helped me to rebook the flight using that amount.

Very Helpful and very patient.

"Still have not received response from…"

Still have not received response from this company. They have officially STOLEN $1100+ of my money. They did not fulfill their duties of providing travel service by booking my flight, providing me a voucher, or refunding my money. They have become unresponsive. PLEASE BEWARE OF THIS COMPANY! Their goal is to scam you out of you money.

UPDATE: CASE IN POINT:

Dear Jamie Jenkins:

This message is in regard to your complaint submitted on 9/14/2022 against Destina Holidays. Your complaint was assigned ID

Your Better Business Bureau (BBB) has made several attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond.

If the company has contacted you directly and resolved this complaint, please let us know. Should we receive a resolution in the future, we will let you know.

BBB develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the Business Profile.

BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter.
Sincerely,

"HEARTBREAKING"

HEARTBREAKING. We planned a trip for our 30th wedding anniversary and then Covid-19 cancelled everything. We are still trying to get a refund 2 years later. Wrote to BBB and Skybooker promised us refund if $400 for $1100 flight. I said okay. No refund. SCAM! All they do is lie. DO NOT USE THEM!

"Same experience as everyone else: Deserves 0 Stars"

Same experience as everyone else:

I have contacted American Airlines. They state that the flight funds were refunded to Destina, which means that you are in possession of my funds, and thus you must either allow me access to those funds to reschedule my own travel, or refund them to me. Per your own published policies, the airlines determine if a ticket is refundable or not (see your own published statement below). When I originally postponed the flight and asked your representative what my options were, your representative also stated that American Airlines does not allow refunds, so while you claim that these were non-refundable tickets from the airline, you were able to get the funds refunded to yourself. That’s odd. Thus, I am requesting, since you have had the funds refunded to you, to either refund those funds to me or to return those funds to American Airlines for me to book my flight.

Cancellations/Refunds are subject to Airline rules and restrictions, please consult with one of our travel consultant.
As you mentioned in your last email, you don’t want a penny from me, so let’s see if you have the integrity to back that up. You currently have my flight funds in your possession. As a matter of record, I will be saving all of these communications.

"They SCAM You and take your money."

I don't know how they are still in business. You cannot reach them anymore. They refuse to give you your refund. They just ignore your emails and you cannot reach them on the phone anymore.

I have called and emailed them numerous times. They said I have a credit to use of $1,450. When I have requested a refund, they just put you off and don't respond. My credit doesn't expire until Sep 2022 and the last email I got see below:

This is just to inform you that the Credit Voucher is valid up to a maximum of 24 months from date of issue.
Your tickets were issued on July 28th, 2019 and is no longer eligible.

When clearly I have emails stating that my credit expires Sep 2022 see below

In regards to your reservation, you have the future credits of $1450.20 which can be used before Sep 2022 by paying applicable fare & tax difference if any.

Why now they are saying I can no longer use my credit. They are a SCAM!!!! They take your money.

People do your research and read all the bad reviews on how they have took people's money. And on some people that were successful in using their credits had issues with them cancelling their flights etc. NEVER use these people, just go thru the airline to book your tickets. Not worth the savings!!!!

"These guys do not do what they say they…"

These guys do not do what they say they will. I had a flight canceled by COVID over a year ago and I am still waiting for my refund. DO NOT use these guys.

"Parents went on first trip to Europe…"

Parents went on first trip to Europe and we’re having the time of their lives until skybooker took $3000 USD from them without the slightest thought that people work their asses off to live and enjoy a much needed vacation away from a tough world. But people who are too senseless to let people enjoy themselves took the money and have not offered a refund because they’re unprofessional and violent. To totally violate someone on vacation is worse than low. Someone needs to set this company straight.