"Simple To Understans. "

You’re install man was kind and patient. I live alone and my use of technology is limited. The equipment and his instruction made it simple for me.

"EXCELLENT EXPERIENCE"

The complete experience right from first call to booking appointment and then the technician Ron, was very helpful and took his time to answer all our questions.

"I was a bit disappointed to find out…"

I was a bit disappointed to find out that we were not able to install alarm sensors on our windows due to age of the windows, therefore waiting a month for installation to find out we could only get 50% of the products that we expected.

Communication upfront of requirements would be helpful to avoid this situation and client dissatisfaction.

"All the representatives we dealt with…"

All the representatives we dealt with over the phone and the person who came out to install we’re very helpful, friendly and knowledgable.

"Excellent friendly professional service…"

Excellent friendly professional service when I first phoned to enquire about security monitoring and also from the technician who completed the system setup.

Thanks.

"Easy to work with customer service"

Easy to work with customer service. Installer was a very nice man. Everything went very smoothly.

"It started with The phone call to start…"

It started with The phone call to start a new alarm system. Courteous people, understanding our needs and setting up the appointment. Everything was smooth. And then the installation was excellent. The technician did a great job explaining how the system works and included all the documents that we needed. Thank You

"Rude and dishonest company"

They installed the wrong equipment, and then tried to charge me to replace it. I was billed multiple times and overcharged for service. Price lock was promised but they increased the price. They ignore emails for months and refuse to completely fix what they’ve done. Then they harass you by phone to pay them more. They make 10 mistakes, fix 2 of them months later, and try to keep all the extra money they’ve taken! AVOID!

"David"

Our technician, David was very knowledgeable and helpful. He was able to get our system connected quickly with no problems.

"24/7 service centre"

I recently installed monitoring system. I was looking for some features on software. So I accidentally changed the setting, so the monitoring system was activated. It was a little while after alarm sound that I have a call from monitoring system to check what is happening.