The Monitoring Center

Home Operations and Essentials
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798 reviews
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Customer Reviews about

The Monitoring Center

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ROSE

5.00/5.00

"Excellent Service"

From customer service to installation technician it was an excellent experience. Technician walked us through everything about the alarm system and how to use it.

16/07/2024

SAM PHONETHONG

5.00/5.00

"I like that after my alarm went off the…"

I like that after my alarm went off the response team called us right away that’s what we love about. Thank you for your service

16/07/2024

MARILYN

5.00/5.00

"Quick response"

Quick response

10/07/2024

GEOFF WALL

5.00/5.00

"Excellent Service at Competitive Prices "

The technician arrived on time, was courteous and friendly, knew exactly what to do, did it efficiently and our system is now working well.
We had previously been with another well-known company for several decades and had become frustrated by poor service, high prices, and the continual attempt to sell us new equipment. Now our older system is functioning well again and our monthly fees are less than half of what we were paying before. So far we are delighted with our decision to switch to the Monitoring Centre.
On my first call to the Monitoring Centre, the person I spoke with knew exactly what I was talking about (which was not the case with other companies), and everything she said has come true - including restoration of service and price. I am a very happy customer and am also happy to recommend the Monitoring Centre.

09/07/2024

DG

5.00/5.00

"Professional Work"

The technician was very professional, knowledgeable and completed the work in good time.

09/07/2024

Lester

5.00/5.00

"It was easy to switch over from ADT"

It was easy to switch over from ADT. So far it is good. The hardest part was not the Monitoring Center, it was the high pressure sales from ADT when I canceled.

09/07/2024

ERIC PELLICCIONE

5.00/5.00

"Technician was great"

Technician was great

09/07/2024

LD

5.00/5.00

"Excellent experience"

Excellent experience with TMC! They were quick and clear with their communication, and the tech was professional, knowledgeable and very patient. They were very transparent about pricing, and installation and testing of the system went seamlessly. Definitely recommend them.

09/07/2024

R. Henderson

5.00/5.00

"The installer took his time to ensure…Exceeded Expectations "

The installer took his time to ensure our system was working properly. He answered all our questions with knowledgeable answers. Overall, a great experience.

09/07/2024

ANIL GARG

5.00/5.00

"So far so good"

So far so good, what ever we agreed, you delivered. Technician Satinderpal Mann explained and answered all the questions. Well behaved boy made me happy. Only thing is that it is not $9.99 plus six months free, so ad and in reality it is a huge difference. Landline home owners will pay $9.99
Per month and those with WiFi internet twice per month the one above. But it is still cheaper than others anyways for the mental satisfaction.

09/07/2024
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