"The showroom design consultation and process to ordering our windows and door. "

The showroom consultation that we had with Ken was excellent and a really good experience.
The Window designer Ken, his expertise and patients with us made the design and decision making process very straightforward and easy to understand.

The complementary design service and technical advice was fantastic and I highly recommend Duration Windows and Ken. We proceeded to place an order have confidence in the purchase that we have made.

"Aftersales"

Lucy in aftersales was extremely helpful and ensured parts were sent out very quickly.

"Excellent product and after sales"

Excellent product and after sales

"Excellent customer service & technical advice"

After careful consideration we have decided to go with Duration for the external windows & doors in our extensive house renovation project in Chalkwell. A key factor in our selection was the excellent customer service & technical advice we have received from Duration's Sales Manager, Ken Dantes Mortimer. Ken knows their range backwards & has helped us to select exactly the right options & combinations for our project. Ken has also helped us to engineer the overall cost in the right direction which has been greatly appreciated.

"At Duration Windows showroom we were…"

At Duration Windows showroom we were happy to see such a great range of windows and doors
Dan greeted us when we arrived and went through all the different options available I appreciated all his effort Dan your an asset to the company keep up the good work
Best regards Alan

"TECHNICAL SUPPORT"

They replied to my technical queries by phone within an hour and James Wark replied to my email by return of email.

"Exceptional windows"

Exceptional windows, great quality and price. Quick turnaround on quotes, ask for Ken, he is the man.

"Excellent service."

I found the service they gave was excellent.
Very helpful, courteous and knowledgeable
Would recommend.
Special shout out for Ken.

"Showroom experience on Zoom with Ken's…"

Showroom experience on Zoom with Ken's expertise in real time was excellent, and time very well spent in helping me to navigate choosing the specifications for a new window in all its permutations. Highly recommend!

"Showroom Visit"

We met with Ken in the show room who patiently talked through all our questions and demonstrated the different windows and fixtures etc without any sales pressure. He was calm, attentive and informative. This was our first time looking into purchasing a window for our home. Ken made us feel very comfortable so that we could take our time to make decisions and later place an order.