"Unbelievably quick service"

Unbelievably quick service, great customer service, friendly staff. Would be more than happy to recommend 🙂

"Never again!"

What an absolute joke!! I placed a £200 order with jessops containing Christmas gifts of my 1 year old daughters 1st birthday photo shoot. Cutting a long story short - they lost my order - yes lost, so somewhere in the country there are photos of my 1 year old with no explanation of where they have gone! I am bewildered with how they have no sympathy for this! On top of that my order was placed over 2 and a half weeks ago & it’s only me contacting them over several days I actually got some of my order sorted... they are now telling me part of my £200 order is discontinued - with Christmas in 8 days! And I have to wait 7-10 days for a refund... now as it’s that time of year how is anyone going to have any spare money to be spending on £200 worth of photos I don’t know! I will never use Jessops again... there was no compassion or goodwill gesture for their mess up at all... I’ve been very calm throughout the whole process & very understanding as Im a store manager working in retail myself - so I understand things go wrong. But the customer service is appalling, I’ve never known anything like it! Sort your customer service out before you anger & disappoint anyone else!!

"Beautiful prints. Fast service."

I ordered online and wanted a dozen different photos printed. 48 hours later they came through my letterbox! Amazing, speedy service. And beautiful photos. Long live Jessops!

"Issues"

The prints are great, however I ordered 3 of the same for Christmas presents and one of them was damaged. I contacted jesops straight away and was told a replacement would be with me by the 7th December we’re now on the 17th and I still haven’t received it, I have emailed again, so this is what has impacted my review not the actually product as if all three where ok or I wasn’t now having issues with getting the replacement I would have scored higher

"A seamless experience!!"

Website was interactive and easy to use; goods were delivered after a few days, on time in full, to desired quality. A seamless experience!!

"Quality Wooden Panel Prints"

Ok, so the website isn’t the best - I wanted a product preview and for it to be easier to order multiple similar designs without having to go back and forth so much BUT I am giving a five star rating as I’ve had mixed results printing my photos on wood and Jessops really impressed me with the quality and vibrancy of the photo prints on wooden panels. They were also packed really carefully - thank you Jessops!

"Been a little disappointed…"

Been a little disappointed unfortunately with my order from October of a photo book, wall tile and custom face masks. Nothing has arrived although I have had money taken from my credit card. I have contacted customer services who can see the outstanding orders but didn’t say when they would be delivered. Contacted again but not heard anything back. So disappointed, not up to the usual excellent service have had previously☹️

"Wall canvas"

I ordered wall canvas prints and was extremely happy with the end result! They arrived swiftly and look amazing on the wall!! Will definitely use again. Thanks.

"Really pleased with my chopping board"

Really pleased with my chopping board, lovely quality and will make a fab Christmas present for my parents. Will use again.

"I was keen to produce a wedding album…"

I was keen to produce a wedding album as a gift in a hardback book. The online guidance and instructions made this easy to achieve. The price was one of the most competitive. In researching which company to use I used 'Which' and found Jessops was (deservedly as I experienced) a 'Best Buy'. This has encouraged me to commence other photobook projects which I will certainly be producing using Jessop's services.