"I bought a Aqualux Wave Shower…"

I bought a Aqualux Wave Shower Enclosure two months ago and now finally installed it .I contacted aqualux sales team of Richard Hunt and team a couple of times response was brilliant on each email. After ordering delivery was outstanding and when I finally got to install it I was really pleased. would recommend Aqualux to anyone. Sorry I have taken so long to write the review. Well done!!!

"Excellent customer service"

I phoned Richard and he was amazing. Very professional and the advise that he gave was very sound. Cannot thank him enough for explaining everything so well.

"Brilliant customer service"

Brilliant customer service. Response to my email was less than one minute in the form of a phone call. Following the call an email confirmation was sent stating the parts needed would arrive free of charge within 2 to 3 days. I am well impressed thankyou

"Great service from Shawni"

I received excellent customer service from Shawni who helped when my shower door mechanism broke. I was very pleased that the problem was solved swiftly, efficiently and satisfactorily.

"Excellent customer support"

Unable to source a part for a shower, emailed photo through and got a reply from Shawni same day with the correct part even though it is discontinued. Great response and brilliant on the phone.

"Missing part replaced very quickly"

The handle on my new shower was missing a part. I contacted Customer Service and spoke with Hanna, who was most helpful and very lovely to talk with.
I sent her photos and listed which part I thought it was and it was with me in a few days…Job done.
Very happy with my shower and the helpful, friendly customer service from Hanna.

"Shower enclosure"

Spoke with customer service with regards to a shower enclosure. Gentlemen was very helpful and assisted me with purchasing the enclosure I needed. Very impressed with the service and would highly recommend.

"I bought a shower cubicle through…"

I bought a shower cubicle through Homebase but when it arrived it had a part missing. Homebase were very unhelpful. I contacted Aqualux and spoke to Hannah. She was very helpful and quickly resolved the problem.

Hannah, thank you so much for your professionalism and help.

JS

"Lovely product and helpful customer service"

I bought a walk-in shower screen from Aqualux. Lovely quality, fast delivery, but I bought the wrong width and didn't realise until it was installed. I contacted Aqualux through their website and got a callback within the hour. Richard had done some research based on my message and did his best to help. The solutions he offered left me feeling happier about my chances of being able to solve the problem. Thank you. I'd shop with them again.

"Have to say the service was fantastic"

Have to say the service was fantastic, was looking for a new shower and the knowledge of the different models and make of showers was great. Richard who i dealt with ensured i got the right model compatible with the power supply of our old shower. Great service all round. Have reccomend this company to family and friends.