"Excellent Customer Services"

I had to return an item due to cancellation of a project and albeit the request was a day or so outside of the 30 day return policy not only did Aqualux in light of the circumstances agree to accept the return of the product in particular Saskia in their customer services was excellent in liaising, updating and arranging collection. So often companies are let down on their after sales but not here, wish all were as good as this, many thanks again Saskia

"Fantastic customer service"

We bought a shower enclosure but unfortunately some of the spare parts weren’t in the box. I spoke to Saskia at Aqualux who gave really great customer service - I was particularly worried as we had tight deadlines before family were due to arrive and needed to use the shower. Saskia went above and beyond to help us - and we got the parts really quickly. In a moment of potential stress she was great! Thanks again!!

"I received an aqualux shower enclosure…"

I received an aqualux shower enclosure unfortunately a panel was damaged. I contacted aqualux and the problem was solved quickly, professionally and efficiently by Saskia. I can totally say my experience with this company has been 5 star throughout. I would highly recommend them.

"Shower door"

Purchased an Aqualux 8mm pivoting shower screen. excellent service had a slight problem with a broken seal which they replaced free of charge and no quibble, Highly recommend

"Very prompt and polite service"

I was uncertain if part of my delivery was the correct fit for my shower. I made a quick call to Aqualux who promptly responded. Shawni, after making a few checks assured me, correctly, that I had received the right part. Shawni and the team are always a delight to deal with.

"The enclosure arrived quickly and was…"

The enclosure arrived quickly and was well packed so no damage. a really nice shower enclosure was easy to fit. Feels quite strong compared to some of the others I have fitted.
Value for money and a great product.

"Excellent service from a company aiming to please"

Could not be more pleased with the help I received from Richard Hunt in pursuit of folding bath shower screen. I did not want the standard chrome finish but a white frame to match the bath. He also sent me a drawing to check that the measurements would fit. That’s what you call service - Top guy doing a great job.

"Take your money and run!"

Owners of websites Ironmongery & More as well as Showers & More. This company are quick to take your money and fail to provide the products. Countless claims that items have been dispatch but nothing turns up. Customer service is non existent, basically just thieves.

"Great service from Richard at Aqualux"

Great service from Richard at Aqualux. Emailed to enquire about a spare part for an old shower door. He replied really quickly and although the part was discontinued he gave me a link to a website that l could potentially buy the part which l did. Was very impressed, thanks Richard.

"Brilliant really good customer servicep"

Brilliant really good customer service. Thank you for all your help.