Havebike - Collect & Return

Vehicles & Transportation
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778 reviews
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Customer Reviews about

Havebike - Collect & Return

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Roger

5.00/5.00

"Great service very convenient"

Great service very convenient. Theo returned bike & worked around my availability which was much appreciated.

04/09/2021

Anastasia Fawcett

5.00/5.00

"Great service and communications…"

Great service and communications throughout
Would recommend
Delivery driver Theo helpful efficient and smiley!

03/09/2021

Henry

5.00/5.00

"Great Experience"

My bike was picked up without incident and in a timely fashion by @Christopher. @Geraint repaired and made some replacements to the bike that were great. The delivery was seemless with @Theologos calling beforehand to give an exact drop off time and made sure the bike was exactly to my liking. He directed me any recourse I have for havebike if anything were to need attention. Excellent experience and I will use again!

01/09/2021

Chris Fox

5.00/5.00

"Superb service"

Superb service

Used HaveBike for the first time. Great comms throughout. When my bike came back there were still a couple of problems with it. They came straight back for the bike, took it away, and it arrived back as good as - actually probably better than - new. Will definitely use again.

30/08/2021

Katrin

5.00/5.00

"Quick and professional. Excellent customer service."

Despite my bike having unexpected and mysterious issues after coming back from the service, Havebike was quick, helpful, friendly and professional to solve those. Everyone I dealt with deserves a big thank you - Renan (who tried my bike himself out after dropping it off), Norman, Christopher, Daniel and James - all lovely drivers! Special thanks to Nick, Matt, Scott, Mike and Pippa for dealing with my weird requests. And of course to all the engineers!

30/08/2021

Customer

5.00/5.00

"Great service"

Honest, Easy to work with, kept me updated the entire way through with no hidden costs,

Highly recommended

30/08/2021

Amier. S Bailam

5.00/5.00

"Best service ever..."

I had my bike serviced in June and I was very pleased with the work. It come with a three month guarantee. When the chain lost traction last week I contacted them. They immediately responded and collected it the next day. I got it back today and I am really pleased with the repair work, my bike feels like new. Except the cost of the replaced parts they did not charge me for the work. The two gentleman who picked up and delivered my bike worth mentioning here too. Both were kind and professional. I will definitely recommend havebike to my cycling colleagues and friends without reservation. I will always use them as long as I cycle. Thank you Renan.

30/08/2021

Mara Marco

5.00/5.00

"Very good service"

Very good service. Would recommend it. Daniel and Renan were very friendly and professional when collecting/delivering the bike.

30/08/2021

Marie bassong

5.00/5.00

"Quick and efficient service"

Quick and efficient service. Renan is the best!

29/08/2021

Craig Faulkner

5.00/5.00

"No fuss, recommend!"

No fuss, on time service with good communication and picked up/delivered on time. Bike runs great and I would use again. Would however have been nice if Renan who dropped my bike ran me through the paperwork/touched upon what adjustments/work they'd done. It is however detailed in the documents though wasn't 100% clear to me. Maybe just me...

29/08/2021
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