Havebike - Collect & Return

Vehicles & Transportation
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778 reviews
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Customer Reviews about

Havebike - Collect & Return

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Benjamin

5.00/5.00

"Great Service - Really quick and easy to deal with!"

Great service from HaveBike, kept me informed throughout and collection and delivery drivers were fantastic!

26/08/2022

Sue Cole

5.00/5.00

"Simple easy to use service"

A brilliant service making the servicing of my bike so much easier. Transparency on additional services was good and able to pick and choose your options on the work they carried out. Definitely will use them again

26/08/2022

Nicholas Warnock

5.00/5.00

"Excellent service"

Excellent service. Very happy with the repairs.

26/08/2022

Arthurp

5.00/5.00

"Great service"

Great service, all done as they said it would be. Bike back looking good and with a little more done than expected.

25/08/2022

Millicent Aduele Dearing

5.00/5.00

"Very efficient"

Very efficient, punctual and friendly teamwork Company.

24/08/2022

Paul

5.00/5.00

"An excellent service provided."

My bicycle needed quite a major repair, so I opted for the "certification test" and made an evening booking for collection the next day. Communication about the collection was excellent, and the same day it was collected I received a list of what work was necessary and what further work was recommended. During the following days, while some parts were on order, I received helpful email updates. The arrangements for delivering my bike back to me were also very efficient, and I was very happy with the repairs. Staff were friendly and polite throughout. I recommend this company.

22/08/2022

Alistair Wright

1.00/5.00

"Really poor"

Really poor! Bad communication - very delayed - bike not completely fixed! The three issues together made for a very bad experience. Needless to say I will not use them again for any other bikes!

22/08/2022

X M

1.00/5.00

"£69.99 for the standard checkup and yet…"

£69.99 for the standard checkup and yet the list of components and additional labour came up to £247. Half the value if the bike. I got pilfered. I happen to have a "friend" who works at a cycle store near Bethnal Green. He checked my bike over for me, tightened the breaks and then fixed a rear wheel puncture- £12. The bike is less than a year old so the theft was blatant. £30 was nonrefundable - oddly enough the atandard price for a London bike service.

20/08/2022

Alex

5.00/5.00

"Really great service"

Really great service. Team was communicative at every step of the process and turn around was very fast. Will use again, bike came back in fantastic condition.

19/08/2022

Timothy John

4.00/5.00

"Overall very pleased"

I was very pleased with the bike service overall. There was a slight delay due to the ordering of parts but that was to be expected.
My only criticism is communication. It would be nice to actually speak to someone instead of emails and chattalk.
Also they stated a time slot for its return and then delivered it back 45 minutes before stated and I was out. So I had to make numerous calls to get it back

19/08/2022
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