Havebike - Collect & Return
Dave Kennedy
"Service was A***"
Service was A*** driver courteous heads up to Thanos! Thanking you.
Sadly the team were unable to work on my bike due to it not being a UK manufactured bike, so I had to go elsewhere.
Customer service was friendly and straight forward, they called me to share the bad news and have issued a full refund, the bike was returned the next day.
Gutted you guys couldn't work on my bike.
Customers please do read through terms before you book, to save everyone involved delays and time.
Totally would use again, just with a different bike!
Thank you
customer
"Excellent quality service from havebike"
Excellent quality service, easy booking, pick up/return and ease of selecting repairs with genuine parts. Nice job 👍
Mr Darren Tierney
"Bike repair"
Excellent service - good comms by email and text, and the bike feels like new.
Ben
"All good- bikes fixed fast"
All good- bikes fixed fast
Dr Toby Griffiths
"All very good. Just one error on the invoice."
All fine. Pleased with repair and communication. One error on the invoice needed following up, but like for like had been fitted (unlike that stated). Dropped back a day late but clear reason for that when the extra nuts for the tag along bike required specific axel bolts.
Jonny Turpie
"Fast and efficient service"
Fast and efficient service. Would definitely use again.
Richard Horton
"Excellent service"
Excellent service
Hugh
"Great service"
Great service, very smooth.
Hugh
"One good experience/one poor"
The first time I used Havebike was a positive experience. The second time was very disappointing. In summary, they did not service my bike by the agreed date, but still charged me the pick up/drop off charge even though no service was undertaken.
Richard
"Superb"
Superb! They come on time do the work. Engage on any extras. Finish the bike. Return it on time. All with courtesy and outstanding efficiency. I cannot recommend them too highly!
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