"Excellent water softener installation"

An excellent job done by Sarah (Comms, visit, ordering, expert advice) and Steve (fitter, plumber, troubleshooter). We had a water softener fitted and a Quooker filter. We discussed the options with Sarah - she gave great advice, which we took. A week later and Steve came to do the fitting. He also did an amazing tidying up of the bonkers pipework under our sink and fitting a new stopcock. Would definitely recommend.

"Excellent knowledge, great product, and expert fitting"

Excellent knowledge from the sales consultant who advised and help choose the right softener for us. The delivery time was quick, as was the fitting. The fitting engineer clearly knew his stuff and made a very tidy job of pipe adjustments and the fitting of the actual softener. Her was polite and courteous, and respected my property. Highly recommend.

"Found the whole thing very smooth."

Found the whole thing very smooth.

"Highly recommended."

What a fantastic family enterprise. Kevin supplied and fitted our original Twintec water softener back in 2008, and after 16 years of great service and support there was only one place to go when general age related wear and tear started to take its toll. After discussing our latest requirements and receiving some excellent advice from both Sarah and Andrew, we are now the proud owners of a new Twintec and a reverse osmosis unit. Big shout out to Pete the plumber who did a great, efficient, clean and tidy job - working some magic on what was quite a challenging install due to some space restrictions associated with the cupboard under our kitchen sink, where we wanted both the softener and reverse osmosis unit located.
It's time to get some block salt supplies in for the softener - which prompted me to write this slightly delayed review - and its a no brainer where to get that from too! Their salt supply service has always been very good and very competitively priced.

"Informative and Honest"

Sarah was really informative and really explained how the water softener worked. She wasn't the cheapest on the market but I felt confident working with UK Water Softeners as they felt so honest.

"From the very start or purchasing my…"

From the very start or purchasing my water softener from UK Water Softeners, the whole team have so helpful. I recently had an issue and an Engineer (Danny) called me to explain how to isolate the unit until he could attend. The appointment came around fast and Danny went above and beyond to fix the unit. All round fantastic service! Highly recommend UK Water Softeners.

"Great Customer Service!"

Always very quick at responding to an enquiry and they deliver the service they've promised. Excellent customer service, prompt attendance to resolve issue and very fair price for work carried out by Andrew.

"No regret to install"

I feel like after installing the water softener, there’s much less scale on the kitchen appliances. The water also feels smoother, and the results are pretty good.

"Very professional and Reliable Service"

Very professional and reliable service. Sarah was superb with introducing the product and was patient with the follow through. Pete was also punctual and very professional with the installation.

"Excellent service"

Great company to deal with. All the staff were very friendly, helpful and efficient. Very happy with installation which was done quickly and very neatly. Would highly recommend UK Water Softeners.