"Attention au coût du retour aux Pays Bas !!!"

Sachez que si vous achetez en ligne chez Scotch and Soda, vous ne pouvez pas faire de retour en boutique , pour un achat de plus de 50 euros le retour postal vous coutera près de 17 euros pour les Pays-Bas.

"Poor Quality Fabric Sweatshirt Sweater Vest"

The sweatshirt sweater vest arrived in a timely manner and looked nice out of the package. There was a tag attached saying the fabric was "delicate" and needed to be handled carefully. Within several hours of wearing, the fabric was pilling and thread pulling. Terribly disappointed.

"Peu de monde en boutique à Nantes et…"

Peu de monde en boutique à Nantes et pour autant personne à vous conseiller un samedi vers 16h30. Quand on demande la taille M pour une chemise, c’est le no mans land. Bref nul de chez nul.

"Terrible customer service"

Terrible customer service!

I ordered a pair of jogger pants online on 1/25/24. On 2/7 I reached out as I had not heard anything or received any shipping information. They failed to process the order. I received a package from them on 2/15 and it turned out to be a faux leather corset dress (obviously not the jogger pants I ordered). I reached out to customer service to inform them of the error. They asked me to return the item and told me they wouldn’t be able to send me the pants I ordered as they are now out of stock. I sent the item back on 2/17, for which I had to pay for packaging! (As if it was my fault they sent me a dress.)

On 2/27 I reached out about my refund and was told that I just “needed to wait the 10-14 days” for them to process it.


Here I am on 3/14 without my money. They are happy to sell you oversized, poor quality, and even sell you something you never ordered in an attempt to get your money and hold onto it for as long as possible! Grade F- company.

"Wijnegem shopping center…"

In Wijnegem shopping center langsgeweest voor een jeans met hemd. Daar er een actie stond 2stuks -10%, 3stuks -20% zijn we op zoek gegaan naar een mooie trui voor de dochter. Zó gekozen, zo betaald. Dachten we… blijkbaar was de korting enkel op de trui & niet op de nieuwe collectie . Stond nochtans nergens vermeld.. verkoper riep collega erbij, probeerde nogmaals met nog steeds de minieme korting. Gingen even kijken naar de actie en moesten toegeven dat het niet correct vermeld stond. Jammer. Daar moesten we’t mee doen. Een €40 meer moeten betalen dan beloofd. Met een wrang gevoel achtergebleven. Misleidende actie!

"Ich habe vor einiger Zeit etwas bei…"

Ich habe vor einiger Zeit etwas bei Scotch & Soda gekauft. Da war alles in Ordnung.
Jetzt habe ich eine neue Hose bestellt. Da wurde mir ein falsches Modell geliefert. Kann passieren.
Aber, obwohl da der Fehler also eindeutig bei Scotch & Soda liegt, ziehen die 2,95 Versandkosten für die Rücksendung ab. Nie wieder.

"I purchased a medium bomber jacket…"

I purchased a medium bomber jacket almost $200 from this terrible company which I don’t recommend anyone shops here because they don’t care about the customer just money. I asked if I can get a different size a large! Not my money back just a different size and they refused. They send me millions of messages to pressure me to buy something and I did just to be taken advantage of. I called customer service and they were even worse and did not help me in anyway. This is by far the worse customer service I have ever received since being put on this earth! If I could give negative stars I would. I don’t recommend anyone buying from this greedy company. They do not care about their customers who keeps this disgusting brand going.

"Een nieuwe zwart broek heeft stof die…"

Een nieuwe zwart broek heeft stof die alle haren aantrekt.
Klantenservice zegt dat ik maar een roller moet gebruiken. Hi was dat maar de oplossing! Helaas ik nu nergens zitten of staan en mijn klacht wordt niet serieus genomen. Dure Broek ligt in de kast nu.

"Unseriös"

Unseriös, bestelle für 140,37 ein Sacco, (über Klarna) passte nicht und wurde zurück gesendet. Bestätigung durch S&S das es angekommen ist. Auch an Klarna gemeldet. Alles gut bis heute. S&S bekam den Betrag von Klarna, Wollte aber jetzt nur 137,42€. Nun bekomme ich von Klarna eine Mahnung über 2,95€. Nun soll ich mich mit der Firma S&S auseinandersetzen!!! Unfassbar, nie mehr bei dieser Firma kaufen!!

"Great quality, subpar logistics"

I cannot, in good faith, say anything bad about the quality of Scotch & Soda's products. However, how that most of their North American stores have permanently closed down, the shopping experience is impacted very heavily.

It took three weeks for one of my orders to ship out, meaning that it will most likely take a month to receive it. Despite that, overall I'm very satisfied with everything I own from S&S.