"Kan varmt anbefales "

Kan varmt anbefales
Vi tog fra København og til phuket Thailand
Alt var bare perfekt, maden og personale det hel var bare i top
Og dejligt ben plads
Dem vil vi flyve med frem over

"اقسم بالله شركة طيران نصابة كنت حجزت…"

اقسم بالله شركة طيران نصابة كنت حجزت انا وصديقي رحلة الى الصين عن طريقهم و لقد عرضو لي ان يتم توقف في ابوضبي و سنعطيك فندق مجاني لمدة يومين عند طلب الحجز لم يساعدني احد و لما و صلت الى المطار دهب الى موضف في الشركة و قال لي انا لا اقدر ان اساعدك مع العلم هو في مكتب الخاص بالشركة في مطار ابو ضبي فلقد حجزت فندق ب 500$ و هذا سبب لي مشكل و كنت اتصل بهم و لم يرد احد

"Customer service = 0 "

I got notified that my flight is delayed by 45 minutes the day before departure. However this made me be left with only 40 minutes of transit in Abu Dhabi for an international flight so I called and asked if that’s even feasible. After some time I was confirmed that in fact no. Was supposed to wait four hours for a new proposal which never came, at this point departure was 12 hours later I called again to find out the proposal is either fly three days!!! Later or pay 1700€. An absolute joke. They say EU regulations on compensation don’t count for them. Every airline on the planet would rebook you in a flight without this drama.

"Terrible company"

I booked a basic fare long haul which cost $1,900. No checked baggage was included. It's a disgrace. $4,600 they quoted on the day of travel to book 2× 23kg.

The tv did not work for second 7.5hr flight. Disgrace. Don't travel with them if you can help it.

"Experience d'enregistrement en ligne horrible…"

Experience d'enregistrement en logne horrible - interface pas au point - pour au final ne pas pouvoir choisir de siege - obligé de s enregistrer a l aeroport , ayant 2 vols , paris -> abu dhabi puis abu dhabi-> jakara , ils n'ont ete capables de me donner que la carte d embarquement pour abu dhabi , pour la seconde carte d embarquement il a fallu faire le tour de l aeroport d abu dhabi pour trouver le comptoir ou l on recupere les boarding pass - Et la c est pareil , jsui a jakarta pour mon retour en france et meme probleme - c est nul ! Pour le reste c est equivalent aux autres compagnies , sauf la nourriture qui est nulle

"Absolutely appalling travel experience, never to be repeated"

I would give a zero rating for all aspects of my experience travelling with Etihad, if this was an option. Both inbound and outbound flights delayed with no explanation as to why. The most uncomfortable seating I have ever experienced and so tightly rammed together that trying to get into a comfortable position is impossible. Flight crew are rude and do not provide any level of customer service. I would suggest a few lessons in charm school wouldn't go amiss.

On our flight home to sit in a seat with slighter extra leg room cost an extortionate sum, in fact to reserve any seat comes at a cost.

Food is terrible and to try and even order a soft drink is impossible.

I would not recommend this airline and certainly would never travel with them again.

Considering the size of the organisation and the extreme number of poor reviews, they clearly do not take on board any feedback.

"En god oplevelse "

En af de mest behagelige flyveture jeg har haft - Kbh - Abu Dhabi - Singapore t/retur.
Økonomiklasse føles som mere - puder, tæppe , støtter til hovedet , lille toilet pose med diverse ting , fin skærm og godt udvalg til at blive underholdt - benplads var okay for en på 1,75 m
Servicen var fin - og maden var faktisk varm - bakker havde låg på - det har holdt det længere varmt. Det smagte faktisk godt.
Kbh - Abu Dhabi Dreamliner - en rigtig god flyvetur.
Eneste minus og trækker lidt ned - 2 timers forsinkelse med forbindelsen Abu Dhabi - Singapore - Det koster penge hvis man vil flytte pladser og ikke helt billigt.

"In end of 2023 they had a promotion"

In end of 2023 they had a promotion, buy miles to extend. They took my money and removed my miles.
This is theft and bad business practices.
Now I hate this airline for having cheated me severely, had over 20,000 miles stolen despite them taking my money on Dec. 31st.
Wrote no replies. I fly to Europe every two weeks (mostly Biz class), but no longer voluntarily on this shitty airline

"Disappointing Experience with Etihad…"

Disappointing Experience with Etihad Airways Supervisor Jamil at Manchester Airport (09/12/2024)

I recently had an unpleasant experience at Manchester Airport while checking in for my Etihad Airways flight to Abu Dhabi on 9th December 2024. During the process, we encountered issues with a couple of kilograms of excess baggage. Since there were no other passengers in line, we began removing items from our suitcase near the counter to comply with the airline’s policies.

However, the supervisor, Mr. Jamil, approached us and instructed us to move, stating, “This is not Karachi or Islamabad; you cannot do this here.”

This comment was shocking, unprofessional, and culturally insensitive. As a British Pakistani, I found this remark both discriminatory and offensive. It suggested a bias against passengers based on their nationality or ethnic background, which is unacceptable for an airline that claims to represent global values and high-quality customer service.

Instead of offering assistance or clear instructions, the supervisor escalated the situation unnecessarily, leaving us humiliated. Airlines like Etihad should be ensuring a respectful and supportive environment for all passengers, regardless of their background.

I expected better from Etihad Airways. I urge the airline to train its staff on cultural sensitivity and customer service to prevent such incidents in the future.

This experience has made me question whether I would choose to fly with Etihad Airways again.

"An sich sind die Flugzeuge in Ordnung"

An sich sind die Flugzeuge in Ordnung, aber der Service an sich ist eine Katastrophe! Ich wurde am Telefon komplett falsch beraten, habe so wie ich beraten wurde gebucht und dann war das falsch und ich habe die am Telefon versprochene Leistung nicht erhalten. Ich habe 4!!!! Mails geschrieben und habe auch nach 3 Monaten KEINE Antwort bekommen. Ich habe 3 mal angerufen und wurde auf die AGBs verwiesen. Jetzt mal ehrlich: wenn nicht mal die eigenen Mitarbeiter die AGBs kennen, die Kunden falsch beraten, wie genau soll man als Kunde dann das Richtige buchen? Das ist eine totale Katastrophe bei einem Flugpreis von 2000€.
Ich war 28h unterwegs und habe 6 gleiche Mahlzeiten bekommen.
Das war das erste und das letzte mal dass ich mit dieser Fluggesellschaft geflogen bin.