Sharp Consumer Electronics

High-Tech Tools and Innovations
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434 reviews
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Sharp Consumer Electronics

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Peter D.

1.00/5.00

"Schlechter geht es nicht! / Paragraphs #46733"

Ich habe einen Fernseher und ein passendes Soundsystem bei Kaufland gekauft. Nach kurzer Zeit funktioniert das Soundsystem nicht mehr. Ich hatte Email Kontakt zum Support, und habe alle gewünschten Unterlagen an Sharp vor 3 Monaten geschickt - Keine Reaktion. Email Nachfrage - keine Reaktion. Gerade versuche ich zum X-ten Mal die Hotline telefonisch zu erreichen (aktuell 55 min in der Warteschleife, #3 in der Warteschleife).

04/03/2025

Claire King

1.00/5.00

"Guarantee is worthless"

I bought my microwave in July 2024 and it has become evident that the clock is gaining time. I have reset it several times to the second but it gains approx. 1 minute per week. My concerns were dismissed immediately by the customer services department saying they were unsure how the issue could be tested and sorry they can't help further! They have now stopped liaising with me. The guarantee is obviously not worth the paper it is written on nor is the customer services department fit for purpose. I have asked for details as to how to make an official complaint but this has also been ignored. How I wish I had read these reviews before buying this item. Anybody reading this review please be warned. I will now be pursuing this matter through other channels.

04/03/2025

Barbra

1.00/5.00

"Useless Company "

We purchased a tumble dryer from this company. It broke after three months it needs a new circuit board already! After numerous calls to them we got a guy round
who told us he had the wrong part! Again called several times but kept getting cut off.
Finally managed to get through today only to be told they are having difficulties getting the part. We now have to wait another two weeks until it comes in. We find it hard to believe a company who make laundry equipment don't keep spares in house.
Absolutely useless service.

26/02/2025

Roger.

1.00/5.00

"Poor quality and no support"

I bought a Sharp double oven Cooker, what a mistake. It arrived 2 days before Christmas and the first time it was used one of the ceramic rings didn't work. On closer inspection the build quality is terrible. Cookers are normally quite heavy and well built but the Sharp is light and flimsy. I kept badgering the supplier but they were reluctant to replace it and were pushing for a repair. However according to them Sharp were not responding. After 5 weeks of banging my head against the wall I gave up and the Cooker went back. I'm still fighting for a full refund. So not only was Cooker faulty, there is no support when something goes wrong. I have since bought a Hotpoint.
Far better quality all round.

23/02/2025

Dianne Wallis

1.00/5.00

"Sharp tv crap!"

This sharp tv I bought is the worst tv I have EVER owned, it freezes all the time, switches it self off, constantly having to re tune it, the tvs in the 70s were better than this pile of crap! I'm taking outside and I'm going to smash it to bits with a hammer, I WILL NEVER PURCHASE ANYTHING MADE BY SHARP EVER AGAIN!!!!

23/02/2025

Heiko Rodegast

1.00/5.00

"Sachbeschädigung durch Techniker"

Während der Garantiezeit erlitt unser Sharp Backofen einen Defekt, kurzerhand schickte Sharp einen Techniker heraus

Der Techniker beschädigte zuerst meine 21000€ nagelneue Einbauküche, danach wurde er fast handgreiflich und frech als wir Ohn mit dem Mängel konfrontieren.

Ergebniss...Sharp lehnt den Garantiefall plötzlich ab, mit der Begründung, wir hätten beim Mechaniker eine Reperatur abgelehnt.

Auf dem Regiebericht welchen wir glücklicher Weise kopiert haben notierte der Mechabiker Wort wörtlich "Heizung defekt Ersatzteil bestellt"

NIE WIEDER KAUFE ICH EIN SHARP GERÄT!!!!
Man sollte den Verbraucherschutz mal einschallten

21/02/2025

Mel

1.00/5.00

"Absolute joke of a company technical…"

Absolute joke of a company technical support number displayed on book is clearly wrong as Emily from sharp tells me I’ve made so many phone calls to get to the right department this is clearly misleading the customer once again customer service is so wrong. Can someone from Sharp white goods please call me as I’m done with making phone calls and getting to wrong department all because some idiot can’t put right number on instruction booklet.

20/02/2025

A

1.00/5.00

"Wärmepumpe Trockner "

Ich habe wg einer Störung an einem Wärmepumpentrockners mit Garantie den SharpKundendienst kontaktiert
Eine nur gebrochen Deutsch sprechende Dame war in 15 Minuten kaum in der Lage mir zu helfen wegen dem defekten Trockner Leder kommissionier konkret sagen wann ein Techniker sich bei mir melden wird.. mach meine Daten wurden gar nicht mehr gefragt anscheinend weil ich zu oft angerufen habe weil ich immer noch 14 Tagen auf ein Techniker warte. geschweige oder ich ständig vertröstet und mir wurde an gesagt am 18.02 soll sich ein Techniker bei mir melden was ich bezweifle. Was ich nur noch dazu sagen kann Kundenservice schlecht, kundenzufriedenstellung schlecht, Lösung zu finden schlecht. Nie mehr wieder die Marke sharp oder sonstiges.
Für das Problem mit dem Trockner soll ich einfacher nun warten bis ein Techniker sich meldet.ich bezweifle dass sich da überhaupt noch jemand meldet. Ich werde einfach ab wann bis nächste Woche sollte da nichts passieren ist juristische Schritte eingeleitet werden. Es ist traurig eine Unverschämtheit .

14/02/2025

Ioanna Tilikidou

1.00/5.00

"Bought a washing machine a year of…"

Bought a washing machine a year of domestic use started making a terrible noise . The guarantee and the service company in Paris France are useless. I have regretted not to buy a more expensive one. Now we lost our money with this purchase.Avoid it.

14/02/2025

Romina Salciccia

1.00/5.00

"Tv smart non funziona"

Tv smart non funziona

13/02/2025
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