"Retour impossible "

J’ai commandé 2 robes. Je souhaites en renvoyer une mais Ever Pretty ne répond pas au mail de retour afin d’avoir l’adresse et le bon de livraison. Impossible de renvoyer l’article !
Cela fait 3 semaines que j’essaie de les contacter mais aucune réponse !

"Retour de marchandise "

J ai commandé une robe.
Je cherche depuis deux semaines à la retourner.
J ai eu deux reponses automatiques par mail et depuis, plus rien.
Je ne sais pas où retourner ma robe.
Je suis très déçue

"J'ai commandé 2 robes il y a une…"

J'ai commandé 2 robes il y a une semaine,j'ai voulue regarder mon compte impossible de m identifier même lorsque je fais "mot de passe oublié" je ne reçois rien sur ma boîte mail .j'ai été prélevé pour les achats et en plus de cela 3 euros de frais pour achat hors UE 😞,a ce jour aucun de mes mails au service client n a eu de réponse.j espère que j'aurai une surprise dans ma boîte aux lettres en attendant le suivi clients je ne le valide pas du tout ...

"Avoid this company - excessive return fees ."

I ordered a dress that didn't fit at all. I paid almost £65 which included delivery. It cost me £9.95 to return it and my refund is only £56.94. So it's cost me almost £20 for a dress I don't have. This seems excessive compared to other online companies. I will never shop with this company again. Avoid, avoid, avoid.

"Untrustworthy company"

I returned the dresses via the Royal Mail over 2 weeks ago and emailed Everpretty's returns team (as they requested) to provide proof of postage. After chasing a few times, I was met with the same response that 'they don't have a time frame for refunds until its confirmed as received at the warehouse'.

I sincerely regret not reading these reviews before ordering the dresses in the first place. The company seem to have a deliberately awkward returns process so they have every excuse to keep your money and not reimburse the customer it fair and square.

"Beautiful dresses…"

I ordered 6 bridesmaids dresses only needed 4 but ordered extra sizes just incase, they are beautiful dresses, I was very dubious reading all the reviews and read about the returns before ordering, received the dresses within 3 days all fitted true to size, sent the 2 I didn’t need back and was refunded within 2 day can not fault them

"Je souhaite renvoyer une robe depuis…"

Je souhaite renvoyer une robe depuis plus de 3 semaines, j'ai envoyé plusieurs mails et sans réponses... Vu le prix de la robe je suis vraiment très déçue car sur le site il y a écrit que les retours sont faisables.

"Ever pretty cause eating disorders …"

Ever pretty are sending out dresses that are incorrectly measured.
Ordered a size too large to tailor.
Was sent a dress which was 3 sizes too small.
On emailing and requesting this to be sorted out I'm expected to pay for the return.
I also paid for delivery.
I want a full refund of the delivery and the return plus the refund of the garment and every pretty refuse.
This company causes eating disorders, personal body complexes, stress induced phycosis and create so much anguish all because they are incompetent and unable to make clothing according to their measurements charts.

"I ordered a dress that didn’t fit and…"

I ordered a dress that didn’t fit and returned it with proof of posting but heard nothing .ive tried to email with a reply saying the email is blocked any advice about where to go next if not I’m going to try the ombudsman not happy 😡

"Please don’t order from this company"

Please don’t order from this company, I ordered a dress and sent it back as it didn’t fit me, I sent them proof of receipt from the post office to let them know I had sent it back. They are saying that they have sent me a refund of £52 but I haven’t received it and now they don’t reply to my emails! DO NOT USE THIS COMPANY!!!!!