"Steh statt Fahrzeiten."

Steh statt Fahrzeiten.
Man wartet im Schnitt zw.40-60 Minuten auf einen Bus.Fahrer sehr unfreundlich und desinteressiert. Stationen werden nicht angesagt und Informationen sehr spärlich und meistens uninteressant. So macht Hop on off keinen Spaß

"Today did a tour with Hugh in Belfast…"

Today did a tour with Hugh in Belfast which was absolutely brilliant. He we was informative, funny and extremely knowledgeable. Hugh also went above and beyond, as there were a few of us that had not been able to get on the previous bus and when the next one turned up there were not many seats left and more of us than seats, so he took the bus that he was supposed to be just returning to the city center in and did us a separate tour. Which I am sure would have made him late home for his tea but he has absolutely made our stay in Belfast what an amazing man. 👏

"Appalling service in Madinah"

It is astonishing that City Sightseeing Worldwide is unaware of the appalling service being provided by its local operation in Madinah (Medina). Saudi Arabia is providing excellent bus and train services in line with its 2030 Vision. But City Sightseeing Madinah is giving tourists a bad impression of transport services in Saudi Arabia, especially if a tourist is in Saudi Arabia only for a few days and their only contact with buses is City Sightseeing.

I have already sent an email with full details of my concerns to City Sightseeing global headquarters at info at city-sightseeing dot es. I do hope I will not be asked to provide all that information again.

City Sightseeing is not a company which has any grip on what is happening on the ground throughout its operations.

If you are in Madinah, avoid booking the City Sightseeing tour.

"Awful experience in Lisbon"

Awful experience in Lisbon, buses packed and drivers refusing to take on more passengers. Gave up and used Uber (works very well in Lisbon btw). Put in complaint and received a bare-faced lie in response saying there was plenty of room on the buses.

Avoid!

"Leider muss man 1 Stern geben sonst…"

Leider muss man 1 Stern geben sonst kann man keine Bewertung abgeben.
Am 29.8.24 in Alesund mit den Unternehmen gefahren muss 237.50 nok
Bezahlen. Am31.8.24 in stavanger muss ich 475.00 nok bezahlen. Vom Konto wurden einmal
475.00 nok und einmal 712.50 nok abgezogen. Habe mich bei den Unternehmen gemeldet und Beweise hingeschickt. Sie meldeten sich und das Geld würden sie binnen 5 bis 10 Tagen zurück überweisen das ist am 9.9.24 gewesen bis heute ist noch nicht angekommen. Dank an das Unternehmen nie wieder mit euch 👎

"Muy mala organización"

Muy mala organización. Habíamos comprado el billete con antelación y estuvimos esperando mas de una hora para poder subir al autobús. La señora Maite que nos cambio el billete, nos atendió con muy mala actitud y total desinterés hacia nuestras preguntas. Hemos utilizado este servicio en otras ciudades de Italia donde el trato y la organización nos dejo una grata experiencia, en Mallorca no lo recomiendo.

"Avoid them at all costs "

City sighseeing are usually a reliable and interesting way to see a new City and we have used the MANY times BUT City Sightseeing Lisbon are DREADFUL.
We were picked up at the port and the driver crunched the front bumper reversing out of a space THEN went the wrong way intothe City centre via office blocks and flats so the poor commentary was wrong until it stopped. The driver seemed to not know his way around and stopped at a fair few bus stops for 15 /20 minutes thenjust stopped in a car park where all the buses went to. A guide came and asked us (about half the bus load) why are we still on the bus - - we'd been on the bus over 4 hours in total , she saw our issues and told the driver to take us back to the Celebrity cruis ship - which he did going back the wrong way - no excuses for roadworks or demos. please
Maybe get a bus driver who knows the route , how to drive and improve the commentary - just too much Fado music and not much else
The complaints department is useless, they ask questions you've already answered, they told me that I'd only get a partial refund after digging out all the details they asked for as id been on the tour. MY FIRST EMAIL TOLD THEM I'D BEEN ON THE BUS , so you'll get no sense from them

"Florencia en bus turístico "

Quiero dejar esta opinión para el servicio de City sightseeing en Florencia. Este servicio ha sido excelente y más puntual en Florencia que en otros lugares. Y muy especialmente destacó el trabajo de Martina una azafata del servicio en Florencia amable, con dominio del inglés y el español, con capacidad de trabajo y de explicar a los clientes perfectamente el funcionamiento del servicio de bus turístico. Florencia exc

"Frais bancaires euro"

Sur le site il est indiqué FRA et € mais comme le site est en Angleterre vous avez des frais de paiement avec votre carte bleue !!

"We bought a ticket albufeira on 11th…"

We bought a ticket albufeira on 11th September to go blue line told we would be picked up outside office 9.45 following morning .a few others arrived along with representative when bus arrived the representative was told by driver all stops had been changed overnight blueline didn't pick up their anymore also over half stops had been removed from trip representative wasn't any help said didn't sell us tickets had to get refund online we tried this they refused this saying buses were running that day yes they were running but not the trip we had paid for and we were left stranded without pick up with alot of angry people wasting a morning of their holidays and a couldn't care rep that was no help at all now company does not respond back to my emails