"Dr Reville is the MAN"

Dr Reville is the MAN. I’ve been with these guys for a few years now and he’s the most knowledgeable I’ve spoken to yet. Really appreciated the conversation around the latest scientific literature around TRT and fertility treatment. More importantly, you can tell he really wants to help, passionate and is so receptive during the consultation. Felt heard!

"Very professional team"

Very responsive to queries.
Email responses are quick , friendly and informative.
Very easy to se the service ie. Arrangement of blood tests and consultations.
Consultation with doctor was also very good , she was happy to answer the many questions I had lol.

"Times to responses have become…"

Times to responses have become significantly worse as of late

"lways good service from a good team"

Always good service from a good team

"You can't ever cancel, they will fraudulently take your money !"

Was really good at first, but since wanting to cancel my subscription with them 4 months ago they continue to fraudulently take the money from my account, you don't pay by direct debit so you can't cancel it your end, I've reported the dispute 4 times with them and they still continue to take the money from my account and I have to open disputes with my bank ! BEWARE

Edited due to their response:

Just to make it clear I have been emailing every month to cancel for the past 5 months, each time I'm told by your customer service team that my subscription is cancelled, another payment comes out the next month ! So clearly it is a fraudulent transaction as you are not adhering to your cancellation policy!!!!!

"Where do I even start would be the…"

Where do I even start would be the first question?
I’m a 41 yer old male, I have 2 young children under 3 and run a small business, I had put my constant tiredness down to burning the candle at both ends working long hours, however once I spoke with a Dr at optimale and we spoke about my tests to confirm I had low testosterone.
Since starting on testosterone cypionate 10 weeks ago my life has changed positively, I no longer procrastinate projects at work, I hit the gym for the first time in 5 years and still find time to be engaged with my children before bed, I wake up feeling recharged.
I cannot fault the service and product supplied.
So what has changed for me;
Better mood
Mental clarity
Positive outlook
Higher sex drive
More understanding
Found my drive once again
This list goes on

"Dr Tom and the team at Optimale have…"

Dr Tom and the team at Optimale have been great!

"Always great service"

Always great service

"Been very responsive and professional"

Been very responsive and professional.

Doctors instil confidence and hear back from emails within 12 hours during the week. Excellent.

"Avios at all costs!!!!"

I would avoid this company at all costs, all they want you to do is spend money on tests. They will not actually prescribe you TRT. Complete waste of time! I would use another company