Adorama

High-Tech Tools and Innovations
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873 reviews
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Customer Reviews about

Adorama

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Sharon Jean

5.00/5.00

"Good Buying Experience"

I bought AirPods for my Nephew. Unfortunately, he didn't like the way they fit in his ears--too short so they kept falling ou (he has an older pair). The return was easy.

16/02/2025

TD

5.00/5.00

"Trade in came in lower and still got a good deal on my next camera"

I traded in with Adorama and received a slightly lower offer but that’s because I rated an accessory higher than the trade in department rated it. They still helped me get a better camera at a much better rate than had I not traded in PLUS they overnighted it to me. All in all I had a smooth experience.

16/02/2025

Shane Krause

4.00/5.00

"Quick and easy but"

Quick and easy, little lowballing on items that are worth more but can be fair

14/02/2025

K Brown

5.00/5.00

"Best Customer Service Around"

Great prices, great selection and some of the best customer service in the country.

14/02/2025

Richard Ignatius

5.00/5.00

"Adorama is a very professional company…"

Adorama is a very professional company with exceptional customer service.

14/02/2025

Billy

5.00/5.00

"I ❤️Adorama "

I love Adorama an they have offered everything I needed. Great price!

12/02/2025

Dennis Wiley

5.00/5.00

"Great customer service support"

Adorama quickly resolved a problem I had with one of their used products. The return process was quick and effortless.

12/02/2025

Joe Knoernschild

5.00/5.00

"I sold my Canon 5D Mark IV to Adorama"

I sold my Canon 5D Mark IV to Adorama. I felt the offer was fair given everything about the camera. I did feel that the accessory pricing for items that I had that were new were quite low but when you subtract the hassle, time, and fee that sites e**y would have charged, I felt they were fair as well. Email could have been clearer regarding the offer including the accessories I sent it so that I didn't have to call but all in all, an easy process.

12/02/2025

Lisa

5.00/5.00

"Everything about shopping at Adorama…is a breeze"

Everything about shopping at Adorama has been easy.
My father used to own a commercial art studio and Adorama was one of their vendors, they always had a good experience too. Obviously it's where professionals go for gear and equipment too.
It's great I can shop online with them, and get my item delivered quickly since I don't live in NYC.
My favorite thing is finding a refurbished item that would normally be out of budget buying used equipment that's been inspected by professionals has let me fit these things in my budget. It also keeps perfectly working equipment out of landfills and my experience with the quality so far has been 100% positive. I've gotten my camera body, a massive 800mm lens, a stereo receiver and speakers and all of them work beautifully and looked brand new.
The other great thing about Adorama is their customer service. Friendly HUMANS that take their time to work with their customers. A+++

12/02/2025

Callandor

4.00/5.00

"Good return policy"

Returns are easy, but receiving the wrong item shouldn't happen

11/02/2025
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