"Lots of problems"

This has been the most difficult company I have ever worked with. I could not get my first order shipped. After multiple phone calls, they sent a quarter of the item. After trying for a month to get the remainder of the order filled, I gave up and finally canceled. I ordered again and after several phone calls was able to get a partial order shipped. I have yet to get a complete order shipped in a reasonable time. I currently have another order in. It will be interesting to see if I get a complete order shipped within a reasonable time.

"YOU SUCK! Your Reps are dishonest/Scammers!Lousy Service"

NO, Terrible service,,horrible phone service.. phony Rep!misinformation!

"i HAVE ORDER ONCE AND RECEIVED SO FAR 3…"

i HAVE ORDER ONCE AND RECEIVED SO FAR 3 ADDITIONAL TIG
stop SENDING REPEAT ORDERS YOUR MISTAKE AND ILLEGALLY REMOVING FUNDS FROM MY ACCOUNT

"Dead on arrival "

Order # 100298840
I ordered a car lift and the hydraulic controller was basically destroyed in transport. It has been over a month I've heard nothing back from them. I've emailed and called. I am in a dead stop. I don't care what their processes is with the carrier, they should have replaced the damaged item immediately and worked their issues with the carrier on their nickel not mine. Very poor customer service in my opinion.

"Does not respond to contacting them"

Ordered a Wedge type tool post on 03 Sep 24 and tried to make sure it was the correct one with them. Received it and found out it was too small. Six EMails and "contact us" messages with NO response on getting a refund or exchange for the proper one. They screwed me out of almost $50.

"Still haven’t received the product yet"

Still haven’t received the product yet

"Order and CS made it easy!"

I was going to order online but I preffered to call to check the address for local pick-up and the rep was very helpful to complete the order over the phone. I received the email that is ready for pick-up and took only a few minutes and helped me loading to my truck. Thank you so much!

"Satisfied Consumer !!"

My recent purchase of a metal lathe was excellent, purchasing agent Ren was very helpful and patient with me. I ordered additional tools for the lathe and I am very satisfied with customer service. The face plate for the 8” 4-jaw chuck was out of stock, so I put in on my wish list, hopefully it will come in soon. I hope the shipper will be as good as customer service !!!

"this company it has been over a month …"

this company it has been over a month trying to get them to send me the right ac gauges that I ordered they will not call me back or email anything about there screw up I make.a living doing heating and air I need gauges to do my job this is the worst place I have ever ordered from I will not ever buy from them again they just take your money and leave you having sorry ass place of business

"first time ordering"

first time ordering, great customer service