"Awful Karndean flooring - shocking quality and durability"

Karndean flooring is really bad - unhappy about the quality and durability - the finish is not the best and the floors just scratches horribly bad and too much everywhere - I wasn’t to keen to install this karndean flooring I preferred tiles and laminated flooring but when buying new house from Langridge Homes in Nottingham I was only offered this floor and I had to take it ...

After 18 months of use I can say the floor is terrible - absolute joke, staines , scratches , has bulges , little holes , on the edges where you have skirting boards it’s not glued properly and it lift ups and makes holes and gaps - near the bath and in toilet is exactly the same. I believed it was a ‘luxury’ product.. hardwearing, perfect for withstanding the use of a busy family home but it’s just dreadful. It’s scratched everywhere.
We’ve had the flooring down about 18 months but I could have written this after just a few weeks. So so disappointed.

Finishing is really poor - attention to details wasn’t the best when doing this floor.

Now I don’t know if it’s the fault of the builders or Sherwood Carpet Co ltd but the floor in Karndean in my kitchen and living room is not level it has multiple places where you can clearly see that floor is layed so poorly and badly - how can you install flooring on a floor that is curve and uneven ? Absolute jokes.

Paid so much and I’m so unhappy !!!

Unhappy about the Karndean floor suppose to be some premium flooring - some wonderful innovative vinyl flooring - but it’s absolutely rubbish - 18 months of use and it won’t last another 18 months ...

Premium ?! Quality ?! Longevity ?!

- steak of nonsense !!!!

Absolute jokes !!!

Don’t buy it and don’t use it !!!

Not worth it !!

You will have to change the floor in 2 years time ....

"Faded and jaded"

We have karndean, stick down flooring planks through out the downstairs and it looks extremely attractive, the only complaint we have is that it fades so badly. The original colour was light brown but near windows and doors it has faded to almost a silver. If I lift the door mat it is still brown underneath. The orangery is the worst because it is so light which means where furniture, plant pots, chairs etc stand the floor is a different colour to the rest of the room which makes it difficult to move furnishings around. If the company is aware of this problem they should warn prospective customers not to put it in conservatories or in rooms with large windows. It covers 130m2 kitchen,dining, Orangary, lounge, hall, utility, office, bedroom 4, bedroom 4 en-suite and cloakroom, as you can see it is a very large area so you can understand our disappointment.

"Not happy!"

Ordered Karndean flooring after seeing a swatch and pics on google - the oak we ordered looked gorgeous. Flooring company came to install it yesterday and when they took the slats out of the boxes, the marks on them were atrocious and certainly nothing like what I had seen before ordering! It looked like someone had flicked paint off a paintbrush onto the slats - but badly. I actually thought it was a quality issue/design fault as it wasn’t on the pictures I had seen, but was told it was normal according to Karndean. I certainly wouldn’t have been happy having it fitted as it looked sub-standard. The flooring company are being charged for changing the order as I have now gone for another oak but can’t help wondering if the same issue is going to be on the new ones! As it’s going to have to be ordered again, I’m left with no flooring and most of my kitchen units & appliances out. Not happy whatsoever! Reading quite a lot of reviews on here, it doesn’t bode well on the quality front.

"Having to replace all the Karndean for a small fault"

We have had our Karndean for 13 years now and I very much regret buying it. It covers a huge area - all of our downstairs except for the hall and lounge - so kitchen, dining area, utility, large sunroom and downstairs bathroom all in the same Karndean. Since it was installed the cream edging has never looked clean, it retains and shows up dirt no matter how often I clean it using their expensive products. Now a small area of the subfloor has sunk but the installer - recommended by Karndean - has ceased trading and Karndean have discontinued the flooring and distinctive Inca border we have laid. We now face having to have the whole lot replaced because we can’t just take up the tiles round the sunken area, have the subfloor fixed and replace with new tiles in the same pattern - discontinued. Very disappointed.

"Unhappy with karndean"

I’m sorry, but I’ve never written a bad review anywhere but my Karndean flooring has finally prompted me to do so.
We had a large area later with karndean in our big kitchen/diner extension. I believed it was a ‘luxury’ product.. hardwearing, perfect for withstanding the use of a busy family home but it’s just dreadful. It’s scratched everywhere and faded in places. We’ve had the flooring down about 18 months but I could have written this after just a few weeks. So so disappointed.

"Flooring has been fine but has faded…"

Flooring has been fine but has faded horrendously in the sun from the windows. Terrible - go for the proper material I.e. wood or stone

"Terrible product"

Within 1 year of laying down Karndean Flooring the floorboards starting to wear and crack. Had to replace all and Karndean wouldnt accept responsibility. Will never buy their product again

"CROP CIRCLES"

I had my kardean floor put right through in my new build bungalow 10 years ago, but now I have read these reviews I feel I need to say something.
A few months after fitting swirls started appearing I approached the fitter who assured me it would settle, after a couple of years it was getting worse I spoke to the fitter who gave me a brush and Karndean cleaning products and assured me it would work.
It is now coming up to 10 years the fitters have closed down my floor looks awful faded in places and a mess .

"Having read all the negative reviews I…"

Having read all the negative reviews I feel compelled to write my opinion on Karndean loosely.
Having spent £4000 on our flooring within a month we too regretted our choice of Karndean.
Totally agree with the problem of scratches, they appear from no where. We are 2 adults,wear no shoes in doors, have felt pads under all our furniture. It leaves marks where furniture has been which do not come out.
We too used the Karndean care kit but the flooring never looks any different, always looks dirty.
It too has faded in the light. Our biggest problem is the flooring expands in the heat- recommended for underfloor heating!! The planks then start to buckle up at the edge. Then when it’s cooler it all shrinks and we have gapping everywhere.
We spent a few hundred pounds on laminate flooring in our old house and I can honestly say it looked better than this extremely over priced flooring. Which certainly does not live up to all of its recommendations ie hard wearing, non scratch and life time residential guarantee.
We have rung customer services and they are not helpful either.
Buying this flooring has been the biggest regret ever. Waste of money!

"So disappointing, think twice about using this flooring and its non guarantee"

So disappointing, after our bathroom floor was down for 9 months one tile split and the edge came away. It has caused the whole floor to have raised seams and break off on corners.
We bought this product because of a 10 year guarantee.
We were advised by Karndean to contact the supplier, who was going to give us the tiles again but when they tried to negotiate the refit cost with Karndean they refused to pay. We have a floor that is broken and not fit for purpose...so disappointing given a '10 year' guarantee.
We reported this in August 2020 and have just heard this in February 2021.
Just a warning to others when considering this product...