"Knight Tile - Portland Stone brick style with inserts Pat J."

I visited the showroom in Evesham where staff gave me good advice on choosing floor tiles for my kitchen. They had good product knowledge and genuinely wanted me to have something I liked which would fit my colour scheme rather than just selling the most expensive.
Being able to see real size samples of tiles on the floor and take samples with me to see in my kitchen in different lights, was invaluable.
I was also given good advice on choosing a fitter. The tiles I chose have been fitted for a couple of months; they look good, are warm to the touch and are comfortable to walk on. They are easy to clean and the Portland Stone effect is good at hiding muddy paw prints.
I have had kardean tiles before and I will choose them again.

"Damaged box"

When my floor was being laid one box of tiles were damaged, the corners had been damaged in transit. Could I suggest that the packaging is reinforced with recyclable material at the corners.
Thank you

"The new flooring looks…"

The new flooring looks beautiful....very happy!

"I was having my floor done last month…"

I was having my floor done last month but when the company came to fit my floor they found that there was 5 boxes of 1 colour and 1 box of a completly different colour that had been delivered. I have to say I am not impressed just hope that when the floor is finally fitted I am happy with it. I have only heard good things about your flooring so I hope I feel the same it was very disappointing having already had the wait months because of lockdown.

"Looks great and excellent quality."

Yet again great product. Now have Karndean in hall, kitchen,lounge dining room and bathroom. All different styles but mainly the Art Select style which looks realistic and excellent quality.

"I've had Knight Tile fitted in my…"

I've had Knight Tile fitted in my Kitchen for a few months now. The service from Karndean and the Retailer they put me in contact with was excellent, and the floor looks amazing. Really transformed the kitchen, will be returning once we come to redecorate other rooms

"Great product: poor fitting experience"

The service at the showroom was good. However, the person who came and measured up gave us an estimate that was done wrongly and the bill was £400/£500 over that: simple error that shouldn't have occurred as wrong product calculated for. The fitters haven't done a brilliant job either and three tiny areas have been patched up and not particularly well. Admittedly the two complaints cited were not actually about Karndean, they should be laid at the door of Carpetwise who were responsible for the fitting, but as Karndean recommended them to us as a reliable firm, this experience doesn't do your company any favours. Having said this, the finished floor looks good and the Karndean product itself doesn't disappoint.

"Excellent service throughout"

Excellent service throughout. Windsor carpets from Redditch were excellent.

"Looks good, doesn't wear well"

Had a large area of Karndean Heritage Clifton installed in our hallway last year as part of an insurance claim. Whilst it looks the part, it's terribly scratched now (13 months on). We have a strict 'shoes off' policy but even in stocking feet, the damage is done. In 2 to 5 years time it's going to be wrecked. I'm glad the £8k it cost came from the insurers and not my savings account!
We went for the much cheaper Moduleo range in the kitchen at the same time and that is absolutely bullet proof - not a mark on it.

Update: Karndean sent someone out to look at it and this is apparently not a product fault and is due to me vacuuming it (which I've never, ever done). My conclusion therefore is that if it isn't a manufacturing fault this product is being mis-sold, as it is definitely NOT suitable for high traffic areas. If it gets this badly damaged by being walked on in stocking feet I wouldn't even recommend it for bedrooms.

"Very disappointed..."

This flooring was sold to us as very hard-wearing and ideal for the family room we've had it installed in, which takes a lot of traffic on a daily basis. Now a year on, it's very upsetting how scratched and generally poor the condition of the flooring looks. Feeling totally ripped-off as the flooring was very expensive costing a few thousand pounds and it now looks like it's been down years and needs replacing. We also spent out on the Karndean starter kit as recommended for maintaining the floor. The remove/refresh products don't remove scratches as stated and we question whether this flooring was manufactured with the K-Guard+ protective surface treatment, given the amount of scratches showing. If we could give no stars we would, this is most certainly a company we wouldn't recommend buying your flooring from.