"Fantastic experience with their sales…"

Fantastic experience with their sales consultants & technical staff. Julie Penn was my liaison with the company and was fantastic, professional and very polite.

"Superb Service always received"

Superb Service always received. We have been with Telitec now for almost 6 years in two different houses in the Marina Alta area. We cannot praise them enough for the service, installation and follow up we have had with them. We are in a particularly poor reception area and there is no chance of getting fibre where we live but they have worked with us through the problems and we now have a reliable solid service. It is all too easy to write a poor review and reading some of the ones below you wonder why do people use Telitec, well in our experience they are superb especially during this difficult time. Nothing is too much trouble and I cannot understand some of the reviews that have been given below, it is definitely not the Telitec I know, there is even an anonymous one! How does that help to improve service if indeed there was a problem. Long may they continue and finally they do a lot for the local charities which shows that they do give something back as well, best wishes, Alan Saunders

"Sehr hilfsbereit und schnelle Hilfe!!"

Sehr hilfsbereit und schnelle Hilfe!!! Ich bin sehr zufrieden mit der Betreuung
bei Telitec! :-)

Very helpful and quick help !!! I am very happy with the support at Telitec :-)!!!

"Terrible"

Terrible. Biggest mistake I made was going with this lousy company. Over charged, when I complained about being charged twice I was shouted at and then ignored. Only after I had to pay a lawyer did they admit their mistake. I am still waiting for my refund. Don’t go with these crooks

"Had my internet through Telitec for a…few years."

Had my internet through Telitec for a few years now and find they will normally sort any problems if not beyond their control.
For a couple of years have also had a HITS mobile connection through them. Just had my first problem when I locked myself out of my mobile (wrong pin 3 times!!). Easter weekend and my call was answered straight away and the help desk person looked up a code for me to reconnect no problem. So satisfied customer.

"Normally ok..but when there’s an issue????"

Normally ok..but when there’s an issue. Been without WiFi for four hours now, left two VMs, no response.
Hope the fibre is better as this is p*** poor. Normally staff are great but not even a reply??? Assume it’s a wider problem???

"Absolutely rubbish company."

Absolutely rubbish company.

"Horrible. Just horrible."

we have a telitec internet connection in the Benidorm area and it is the most frustrating experience. The bandwidth we have purchased is supposed to be enough for live tv streaming, and that happens from time to time. But way too often the bandwidth is strangled to a level that is barely enough for the regular protocol hand shaking. I tried to run the ookla speed test before this review (after more than two years of frustration). But the ookla test failed about 10 times due to bandwidth problems....

"Telitec - the worst Internet in 25 years!!"

Well it looks like Telitec doesn't care about Customer Service or providing what you sign up for. I have Internet 1.5mb download and less than 0.1mb upload.
Waiting 4 minutes for a page to load reminds me of 25 years ago.
Phoned Customer Service within their stated hours and no reply!!
If you want Internet do not use Telitec - they will sign you up, take your money and give you - errrrr - heartache.

"Telitec is unreliable"

Telitec is unreliable. Been off again for last 16 hours. Could be off for days because engineers have to go to every clients house, wonder where we are I. The list. It was off last month for 3 days, getting Beyoncé a joke. I have phoned several times and they just fob you off. Choose someone else to provide your internet.