"Great service from Catch"

Great service from Catch. The product was exactly as described, arrived on time.

"very good product and service"

very good product and service

"9 months of waiting for an ice tray ?"

I ordered an ice tray on their website with Apple Pay. I looked thoroughly for shipping information ( what time it would arrive, ) it didn’t have any information. I payed for it expecting the most time it would take me around 3 months. Later received an email telling me to expect it in November. 9 months away? I tried to cancel my order but you can’t cancel an order even if it was placed 10 minutes ago ??

"postage charge not included in item…"

postage charge not included in item preview

"3 months and no delivery"

Placed an order in early November for a handbag and a wallet. Handbag arrived quickly and I am yet to receive the wallet (tracking shows that its pending delivery). Sent a message to Catch in January asking for a refund as the wallet was a Christmas present, received a generic response advising there are delays due to COVID..so sick of that ridiculous excuse. It wasn't coming from overseas. It's now been 3 months since I placed the order, they have my money and I have no wallet. For the life of me I cant find a customer service number to call. Absolute shocking service.

"Will never buy from Catch again"

I was totally unhappy with an item I received as not what the picture on line looked like so I wanted a refund after 2weeks of phoning customer service and emails with photos attached their reply was always the same that someone will get back to me in 2days which never happened untill I said I would go to ACCC Than I get a reply that the supplier has denied my refund request.i will never buy from Catch Again .

"Worth buying , good product ."

It does what is supposed to do using excellent material for long life product .

"The slippers are just serviceable."

The slippers are just serviceable.

"Dont bother buying from Catch,"

Dont bother buying from Catch,
Still waiting for my item to be shipped.
I have also messaged them 4 days in a row and nobody has bothered to answer me at all. I have asked them to refund me as well and they also cant be bothered to answer me.
I will NEVER use them again.

UPDATE: Surprise surprise, the same day I put in a refund request from Paypal to get my money back, Catch send me an update that its been send, BUT WAIT, the tracking number is fake and leads me to a 404 page, (sorry this does not exist) Good try Catch but you wont CATCH me out with your BS lies.

"Reliable online service"

Easy to order, delivery in a very reasonable time. No issues with my most recent order of festoon lighting, foil wrap, etc. It's great to be able to also do click and collect for most things.