"Abby really came to the rescue when I…"

Abby really came to the rescue when I needed something urgent to satisfy my mortgage lenders.
Very grateful!

"MR.Geyser"

My account manager MR.Geyser, Jordan ..
stays in good communication with me at all times , clears and misunderstanding I get and gives timely advice once needed .

Thank you for your high professionalism.
Regards
Amal

"BAD PAYERS!"

If you read this, please AVOID them! I have had and still am having an extremely frustrating and disappointing experience. Legacie does NEVER pay your rent on time and to pay they have to be chased constantly. It's almost like chasing them becomes your second job! I am trying to get out of my contract with them but they ignore calls and emails. The only person who you manage to reach is the receptionist that must be having such an hard life dealing with unsatisfied creditors....

"Not reassuring…"

As a studio owner & client of their property management services in Liverpool I can’t say I’m that impressed so far. Our experience to date: Late & inconsistent monthly rental payments (this month over 2 weeks late with no reason given), lack of monthly statements, no communication and/or failure to respond to emails & phone calls. Altogether very frustrating & not the sort of reassuring and reliable service I would have expected being new to property investment.

"I had an extremely disappointing…"

I had an extremely disappointing experience with Legacie, who managed my property for 12 months under a rental assurance guarantee. Despite being promised a fixed quarterly income, I constantly found myself having to chase them for payments. Each quarter, I would check my bank account only to find the payment missing, and I would spend another month following up repeatedly before finally receiving it. When I decided to leave them for another agency, the process was equally frustrating. They were uncooperative, took weeks to respond to my emails, and required constant pushing just to get a reply. Overall, the experience was incredibly stressful, and I would strongly advise avoiding this company at all costs. Worst account management and billing team ever

"My experience was made fantastic whilst…"

My experience was made fantastic whilst sorting my new place out through Rachel, really kind and straight forward and glad to say I am moving in today

Thank you racheal

"Sorted out my new flat really…"

Sorted out my new flat really efficiently. Rachael was super quick at replying and helping with any issues. Overall experience has been great so far

"I have written a previous review…"

I have written a previous review complaining about the lack of communication and non payment of rent. that was back in November 2024, we are now in January 2025, and i still have not received any rental payments despite being told after numerous complaints that a payment will be made at the end of December 2024.

"James Cox is always very helpful and he…"

James Cox is always very helpful and he response promptly. If it’s not under his coverage, he goes out of his way to help find the right contact to assist.

"Great service and thank you "

I like to express my appreciation for James Cox for assisting with my NRL Certificate.

He is very diligent in following up and assisting me on the issues I encountered and is very patient. I am grateful for his help. Thank you James.