"order placed 7 days later still not…"

order placed 7 days later still not recieved ?

"I ordered a dress £110.00"

I ordered a dress £110.00
For New Year’s Eve and it didn’t come so I was left with no outfit, I am still waiting on a delivery date and for the parcel to be dispatched. Extremely disappointing.

"Disaster service in Meadowhall"

Disaster service in Meadowhall. Very unprofessional and not friendly staff.

"Very pleased with my purchase"

Very pleased with my purchase, had a problem with the price but french Connection sorted the problem out quickly.

"Great home products Good customer care"

I have only discovered French Connection home this year so glad I have! They have a wide range of fabulous home furnishings and home accessories .
Both my son and I have lots of items in our homes.
Customer service Anna and Kurt recently dealt with a return of a couple unsuitable items …refunding well within their guidelines. Thank you.

"Lack of Information"

I never got my order confirmation nor the expected delivery information and had to contact your Customer Service team. In future I will have to always keep a note of the order numbers of items I buy on-line in case anything goes wrong which, believe me, does happen from time to time.

"Quick delivery"

Quick delivery, lovely dress. Ordered two to chose the best size. Return process was nice and easy for the one I sent back.

"Very good prompt customer service and…"

Very good prompt customer service and helpfully explained the return policy.

"Never regretted a buy more"

Never regretted a buy more. Soles of my shoes started to let loose within 2 weeks. In the trash within two months... Wish I could give less than 1 star

"They gave me incomplete answer!"

They gave me incomplete answer!
I requested the number of breathability and waterproofness, yet they give something else I don't want.