"I got the very best of assistance"

I got the very best of assistance

"Well they insisted I gave my debit card…"

Well they insisted I gave my debit card to print a CV. It didn’t work lost all my data. They then unbeknown took £16 every 4 weeks for 6 months until I realised. Scam American company with renewal until you stop it.

"Don’t waste your time and money on this…"

Don’t waste your time and money on this website. You cannot edit your cv once finished and the call centre can’t help you with your problem.

"Great customer service."

Great customer service.

"Suggest many solutions and making sure…"

Suggest many solutions and making sure to leave a pleasant agent.

"very good service"

very good service. I contacted with robert he was very Friendly and professional. He explain to me very smoothly.

"So pleased that I read the small print…"

So pleased that I read the small print before paying for 1 day access. The one day access is actually a rolling subscrition that is over four times the price (per month) charged first after 14 days and then continues until it is cancelled online. Surely, they would make more money out of legitimately charging for 1 day access instead of scamming people in such a way that customers do not use MyPerfectCV at all.

"Dodgy and Fraudulent"

Too bad I can't give a zero rating.
I'm not surprised to read the exact complaint regarding the £16.95 deduction. I was initially charged £1.95 which I am aware so I cancelled my subscription right after I downloaded the CV. Two weeks after, I was charged £16.95. Customer service (second attempt) made it appear that my 2 week "free trial" has ended when in the first place I already cancelled my subscription after being deducted £1.95. YES, I created the account 2 weeks before but that doesn't mean I subscribed! Their clever tactic is to charge you 2 weeks after you created your account even though you did not subscribe or have already unsubscribed. A lady from customer service (probably a rookie) even have to drop the call mid conversation because she could not explain why I was deducted.
These people should stop this abysmal and pathetic way of gaining profit.
Will definitely dispute this transaction.

"They took £16.95 from my bank account…"

They took £16.95 from my bank account without any reason, I don’t even have an account with this people, I checked all my emails just to see if I’m wrong.

Don’t even know who they managed to get my bank details, thanks to them now I blocked my card and I reported them to the bank.

"Robert had actually gave the right…"

Robert had actually gave the right information and steps and had not took many minutes to reply which was very helpful, very happy with this