"Never had an issue "

In nearly 3 years I have never had an issue with ALD, I had a couple of questions regarding my lease ending next year and Celeste was brilliant on the phone. She really put my mind at ease and answered all my questions brilliantly

"Customer Service - Great Experience"

Had a fantastic experience with Laura F in customer services. Extremely polite and efficiently helped me with several requests resulting in an extension of my lease arrangement with Ald. Thanks for the great experience Laura

"Car return"

Answered questions clearly. Very helpful.

"Customer Service at its best!"

What a lovely lady! I have just spoken with an amazing, professional yet understanding and very supportive young lady called Laura F. She is such an assett to this company. Thank you SO much Laura you were brilliant. Just how all customer service workers should be. Have a great Xmas Laura.

"Had a terrible experience with sale of…"

Had a terrible experience with sale of vehicles and spent many frustrating calls trying to sort it out and getting nowhere... until I spoke to Lucy L and Laura F who were both very professional, knowledgeable and patient, extremely kind and helped guide me through the process with ease to a positive outcome. Well done and thank you ladies, you are a credit to ALD and the reason for my 5 star rating.

"Special mention for Rachel"

Having been a customer for 2 years I would certainly recommend the company for vehicle maintenance. A special mention for Rachel who handled my rent query. She is a credit to the organisation.

"Looking for help"

I spoke to Laura on the phone about my enquiry today. Very helpful and polite. 10/10 service. By the time I come of the phone I had already received an email regarding my enquiry. Brilliant service.

"I spoke with Roberta"

I spoke with Roberta, she was really excellent and clarified all may concerns in a very clear and competent manner. She is truly an asset to the team!

"Friendly"

Friendly, efficient customer service. Exactly what I hoped for!

"Excellent Customer Service"

Laura F was extremely helpful in explaining my options as my lease nears it's end, putting my mind at rest and giving me time to consider my options :-)