"Great platform 👍"

Great platform 👍

"| Donald is an outstanding…"

| Donald is an outstanding representative for entertainment earth. He was very kind and cool to me and very knowledgeable.A pleasure to speak with!

"Donald Tapia !!! "

I've always received good service whenever I called Entertainment Earth in the past. However, this customer service rep ( Donald Tapia ) provided me with outstanding service! He was very reasonable and he went to great lengths to help me fix an issue I had with my order. I hope to receive help like this in the future and hope everyone experiences this level of customer service in all future calls to this company. Thanks again and hope you get the credit you deserve.

"Great Customer Service! "

When my gift card was declined, Donald put my order on hold so that I would not lose my sought after goodies! Great customer service, great prices (My action figure was cheaper at EE than anywhere else!), and great products!

"Excellent customer service from Donald Tapia"

I've always received good service whenever I've called EE in the past and spoke with a customer representative. However, the customer service Donald Tapia provided today was amazing! He is extremely personable, he cares about the customer, and he went to great lengths to help complete my order. I can't say enough good things about the customer service Donald provides! And speaking with him reinforces Entertainment Earth as my top choice as my toy/collectible provider. I wish every company had a customer service representative as excellent as Donald Tapia!

"Amazing Experience"

Donald Tapia provided the best customer service. During the conversation, he gave me a clear answer to my issue and provided different types of options to solve my issue.

"Donald Tapia made things right."

After a very disturbing and upsetting experience with a very unprofessional service representative, I was ready to call it quits with Entertainment Earth. However Donald Tapia help ease the situation and tried to do everything in is power to keep me as a customer. I was grateful for his help.

"100 mint guarantee is bogus …"

Entertainment earth will fight you every step of the way if you want a refund or exchange for a damaged item

"Donald....awesome customer service"

Donald was awesome! His customer service and help with placing my order over the phone was exceptional. He was patient and even assisted me with making the "best decision" with the ordering options that were available. This is why I continue to order from Entertainment Earth.

THANK YOU AGAIN DONALD!

"i have spent so much money with you…"

i have spent so much money with you guys and i still have atleast $500 left of stuff i am waiting for that i have order. i have had no issues till now. my order came in of 5 pop figures that i was very excited for to add to my collection of horror.yes all same ones and for the first time four of them were damage and they say cant do return of the same itam with 5 or more well first of i just trying to replace 4. they say Mint guarantee and they know how inportant it is to the people buying as collectors well apperently they could careless and no i dont want a discount off them like i was offer i want a refund or replacements so for this i will be Canceling they rest of my stuff so who ever buy in bulk DO NOT buy here