"Appears to be a fake website / scam"

Appears to be a fake website that has taken my money. When you search Happy Nappers, google sponsored website and shopping comes up with Cozy Nappers. All looks identical to Happy Nappers. The website had a slight bug which I thought was odd but still purchased. The order went through but nothing has arrived a month later. Someone responded to me on Instagram messages but likely a bot. Needs to be shut down

"Ordered one in early November for my…"

Ordered one in early November for my nephew and it came within days, my other nephew and daughter wanted one so ordered 2 more around the 12.11.23 and had nothing. I only got a reply when I raised a dispute via clearpay saying to expect them around the 11.12.23 but still nothing. Even clearpay is still waiting for their response. Absolute joke so close to Christmas. I’ve had to get replacements from elsewhere and yet they’re still selling items

"Scam company"

No confirmation of order and no sign of the product. Also nobody answers their email. Definitely a scam.

"Do not trust them"

No items sent to me
No email response and none of the phone lines are active. Super dodgy, have filed a fraud claim after spending £145 with them

"Placed an order of 2 sleeping bags on…"

Placed an order of 2 sleeping bags on the 14th November and still no order , no communication or reply to numerous emails and only a recorded message when you call !! How is this company still running , fuming as was bought by my 15 year old daughter for her siblings that she saved for and now £100 out of pocket

"How this company is still trading is a…"

How this company is still trading is a concern .. still haven’t received my order from 18/11/2023 and like many others it seems, no communication acknowledged. I feel saddened that there are companies/people who take pleasure in scamming customers at such a time when money is tight for most.

"I stupidly placed an order at the…"

UPDATE
Since writing this review I have been in contact with the company numerous times with no reply. Even on instagram where they have read my messages and ignored them!!!

I stupidly placed an order at the beginning of December without checking here at the reviews.
My order has not been shipped ( stated next day shipping!) and they’ve not replied to any of the 4 emails I’ve sent and the phone line is not available….. I suspect, looking at the other reviews that this company is a scam.


I will be reporting this company to trading standards and if you’ve experienced similar treatment to myself, I’d urge you to do the same. Terrible company.

"Scam"

Ordered a cosy napper for my daughter for Christmas took payment says next day recorded delivery been 3 weeks and numerous emails sent and no replies 😑

"Never received item ordered 17th…"

Never received item ordered 17th November be aware!!!! Rang phone number not recognised no reply from email

"Don't order from here SCAM take your money and nothing arrives"

I ordered from this company on the 10.11.23, they still haven't been delivered and no tracking number available.
I've emailed them on numerous occasions regarding the matter the first reply was to expect delivery on 27th/30th November, it didn't turn up.
The second reply was an apology for the delay and to expect delivery on 8th/11th December today's date.
Still nothing has arrived, both replys were sent from the manager called Adam.
I'm biggining to think they will never arrive, seems to be a scam as they won't let you cancel the order either.