Cosy Nappers
Consumer
"Dosnt even deserve one star ordered on…"
Dosnt even deserve one star ordered on the 25.11.2023 still waiting for the delivery have emailed so many times now response, the number dosnt even exist, just started a disburt with clear play. Absolutely disgusting! DO NOT BUY!! You will not get an order! Am
Goin cancel next payments!
Julia Greenwald Jay
"Scam or terribly run - avoid"
Ordered a sleeping bag on the 2nd of Nov. Received a notice that it was shipped on the 10th (Spoiler alert: It was not shipped). Received an email on the 30th stating that they had oversold their stock, and my order would be delivered on the 11th of Dec. On the 13th, after emailing twice, was contacted to receive a separate sleeping bag. I said I didn't want that one, and why was their website stating that the one I wanted was in stock? Today I look and their website is offline and the tracking number used is non-functional. Had to issue a chargeback with my credit card.
Letitia
"SCAM- money taken"
SCAM- money taken, order confirmation email sent to me, still waiting since the 13th November. Sent numerous emails and tried to call the number but no response at all. Currently trying to get my money back. So disappointed for my 3year old.
Consumer
"Still waiting on an order after a…"
Still waiting on an order after a month. Numerous emails. No response, other than the initial scripted one everyone has received from Adam….. Strange that you can still order the seemingly out of stock items from the website…. A seller must notify a consumer if an item is out of stock before they make a purchase so why can I still purchase one today!!!!!
customer
"The prompt acceptance of the fault in…"
The prompt acceptance of the fault in The first Cosy Napper and agreement to immediate replacement
Simpson
"Scam"
Ordered it online. Have received nothing. No replies to emails sent. Phone number they have provided goes straight to voicemail. Currently trying to get money back with bank. Advise against buying anything from them.
Kim
"Still awaiting delivery they take your…"
Still awaiting delivery they take your money but don't send anything. Do not order from this company at all! Such bad people very dishonest company no communication what so ever!
....
"SCAM"
Same issues as everyone else, placed an order in November for 48 hour delivery, still now waiting for my order, "Adam" had previously replied to an email stating they had over sold their stock, looks like a generic email we're all receiving, I have tried emailing again requesting a refund and no reply, can't even find a telephone number or complaints department to contact. Definitely a SCAM!
JH
"SCAM"
SCAM! Same as others put in an order, received order confirmation, no item received. Adam (obviously fake) said there was delays and it would be received between 8-12 December. Have reported the company for fraud, reported them to EU and UK authorities and requested money back from bank so hoping to get that back. Hopefully whoever is behind this scam of a company gets arrested!
ALISON DEACON
"Disgusting ....Why is this company still trading they…"
Why is this company still trading they owe hundreds of pounds to people for refunds as they have never received their goods and you can still go on and order from them today disgusting.
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