Thefarmstore

Event Management and Logistics
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361 reviews
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Customer Reviews about

Thefarmstore

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Amanda Beswick

5.00/5.00

"Very quick to send my products and good …"

Very quick to send my products and good pricing.

10/10/2017

Rod Shields

5.00/5.00

"Very pleased with the service and …"

Very pleased with the service and delivery as promised.

06/10/2017

John Nicolle

1.00/5.00

"Took two and a half months to get my …"

Took two and a half months to get my order, actually I don't even have them yet, all I know is they're on their way.

04/10/2017

cindy morgan

5.00/5.00

"Fantastic customer service"

Fantastic customer service. The farm store kept me up to date on my order and it was delivered promptly. I would recommend The farm store to anyone. And I'll be using them again myself.

03/10/2017

Rebecca Morgan

3.00/5.00

"Staff helpful on the phone but website …"

Staff helpful on the phone but the website said free postage on first order if you subscribe to newsletter which I did. Freight was $19.50 with $14.95 credited back so I paid $4.55 for my free freight. I don't mind that but then I was told I had to pay an extra $20plus for freight as my order was heavy. I advised of free freight and thankfully they left it at the $4.55 I had already paid. Sadly on arrival of my order I was also missing my drontal puppy worming suspension so I am now having to buy that elswhere as the farmstore is not answering today and as shipping took 1 week to arrive (acceptable), I can't afford to wait another week for it. Vic holiday??

29/09/2017

Client

5.00/5.00

"All good"

Quick response, quick shipment

27/09/2017

Richard Reeve

2.00/5.00

"Very very slow delivery"

Very very slow delivery. After the initial order acknowledgement email nothing happened until I rang to find out where my order was over two weeks after I placed it. I was given the impression on the phone that I was supposed to just wait and wait and wait with no follow up communication from Farm Store,
They did resolve the issue and I did get the goods 4 days after I rang but I get the impression that if I had not rung I would still be waiting.
probably won't order from this company again. It appears to me that they are simply a web site that does not hold stock and orders items in only after they are sold.

16/09/2017

Eileen Jorgensen

5.00/5.00

"Very prompt delivery"

Very prompt delivery

13/09/2017

Yvonne Mack

5.00/5.00

"Fast service and great to deal …"

Fast service and great to deal with,thankyou will be shopping with you again

13/09/2017

Erin Frauenfelder

3.00/5.00

"Product took over 6 weeks to arrive"

Product took over 6 weeks to arrive. We had to keep chasing up the order to find out what was happening. Then got a very brief 'its on its way' most of the time with very little apparent care or concern for the poor service response

13/09/2017
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