Thefarmstore
Amanda Beswick
"Very quick to send my products and good …"
Very quick to send my products and good pricing.
Rod Shields
"Very pleased with the service and …"
Very pleased with the service and delivery as promised.
John Nicolle
"Took two and a half months to get my …"
Took two and a half months to get my order, actually I don't even have them yet, all I know is they're on their way.
cindy morgan
"Fantastic customer service"
Fantastic customer service. The farm store kept me up to date on my order and it was delivered promptly. I would recommend The farm store to anyone. And I'll be using them again myself.
Rebecca Morgan
"Staff helpful on the phone but website …"
Staff helpful on the phone but the website said free postage on first order if you subscribe to newsletter which I did. Freight was $19.50 with $14.95 credited back so I paid $4.55 for my free freight. I don't mind that but then I was told I had to pay an extra $20plus for freight as my order was heavy. I advised of free freight and thankfully they left it at the $4.55 I had already paid. Sadly on arrival of my order I was also missing my drontal puppy worming suspension so I am now having to buy that elswhere as the farmstore is not answering today and as shipping took 1 week to arrive (acceptable), I can't afford to wait another week for it. Vic holiday??
Client
"All good"
Quick response, quick shipment
Richard Reeve
"Very very slow delivery"
Very very slow delivery. After the initial order acknowledgement email nothing happened until I rang to find out where my order was over two weeks after I placed it. I was given the impression on the phone that I was supposed to just wait and wait and wait with no follow up communication from Farm Store,
They did resolve the issue and I did get the goods 4 days after I rang but I get the impression that if I had not rung I would still be waiting.
probably won't order from this company again. It appears to me that they are simply a web site that does not hold stock and orders items in only after they are sold.
Eileen Jorgensen
"Very prompt delivery"
Very prompt delivery
Yvonne Mack
"Fast service and great to deal …"
Fast service and great to deal with,thankyou will be shopping with you again
Erin Frauenfelder
"Product took over 6 weeks to arrive"
Product took over 6 weeks to arrive. We had to keep chasing up the order to find out what was happening. Then got a very brief 'its on its way' most of the time with very little apparent care or concern for the poor service response
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