"Great day out with great savings!"

Great day out with great savings! We purchased a booklet of 10 tickets from a pop up shop in a shopping centre. The salesman was very clear with what was included and what to expect on the day.

"Thought the process was fairly straight…"

Thought the process was fairly straight forward and simple - got exactly the base level of what I was told I would and then exceptional service on the day! Great deal overall with good savings.

"My paintball experience was legendary…"

My paintball experience was legendary and the team at the Upminister Centre was great. Massive beats to Matt our marshal what a tip dude. Tina the agent in the call centre gave us a special package and some free stuff because it was my birthday. I would go back except it was on the pricey side. If you get hit with a paintball it does sting like hell so my advice to everyone, don't get hit bruva.

"Purchase these tickets from an…"

Purchase these tickets from an attractive lady in the shopping centre so far I haven't been disappointed although my mates were - cool selfie with her on facebook

"So good"

IT WAS SO LIT!!!!!!!!

"AVOID AT ALL COSTS!"

AVOID AT ALL COSTS!
Bought a package at a pop-up store at our local shopping centre. When I bought them, I specifically asked if our children (aged 11 and 14) would be able to use them at the Newcastle centre. I was told absolutely that was the case. I was only interested in buying them if we could all use them as a family, so I made sure more than once during our conversation that we could use them at the Newcastle centre, and was repeated assured more than once we could.

When I went to book our first (of what I hoped would be many) paintball sessions, I was told the Newcastle centre does not cater for children and that the minimum age is 16.

I have been trying to get a refund based on being misinformed since April. I have been repeatedly promised the refund is coming via the only contact number available (the 1800 number on the website that only goes to sales consultants) with no refund coming. When I asked for an email address I was twice given an address that bounced. Finally, I was given the correct email address and was assured in the reply email our refund was approved. That was over a month ago and still no refund. Now, noone is responding to my emails and I am about to lodge a complain with the ACCC and CHOICE.

AVOID AVOID AVOID!.

"Terrible admin team!"

I called the customer service to get a copy of my purchase receipt. They promised me to get a receipt with in 48 hours. I waited about 2 weeks. Didn’t get an answer. Tried to call them they were just ignoring my call and never got back to me. Can not trust these people and I wonder how I can trust their facility. If they can’t do it they should have told me at first place. They ruined all my plans. Great administrative team that doesn’t do anything and only people you can talk is poor customer service reps. They never transfer you to the manager. What a joke!

"Horrid company who send spammy texts…"

Horrid company who send spammy texts once they have your number. Avoid these cretins. Their text service doesn't even let you have their number so you can't opt out.

"AVOID AT ALL COSTS!! SAVE YOURSELVES"

ive already had one review taken down which seems to be a common thing they seem to try and remove all negative feedback. THIS PLACE IS TERRIBLE. i was scammed out of 140 by 2 men in Worcester city centre they where thrilled to take the money but not so thrilled when i called him up on the private number he left me. i believe he gave me this number as he didn't want me booking through head office which is a little bit shady. i did get a refund but they stretched it out. they say when you send the tickets back in you'll receive the refund within 14 days i did not receive the money until the afternoon of the 14th day. PLEASE do not use these people. they charge u more money so they can take more commission its cheaper to contact the place of business directly the IPG are just the middleman

"RIPPED OFF 13 YEAR OLD BOY"

RIPPED OFF 13 YEAR OLD BOY
Even though IPG admitted they had misled us to close a sale... they STILL won't send the money back, won't return calls and won't divulge the details of anyone who is able to help.
Here is my simple advice... DO NOT BUY FROM THESE CROOKS!