"I also feel that this company is shady"

I also feel that this company is shady. I purchased a VIP pack at the mall and talked to the guy for awhile. Asking questions etc.
He told me all I had to do was call in to book my date and that my husband and I could go anytime.
Boy was that a lie. I have been trying to book us for 2 months. Because I do not have a group of 20 and no one else has booked an event that day they will not open the doors unless 20 paintballers are scheduled. I waited weeks with no change.
One of my children is not old enough and so weekends are not an option. So how am I ever supposed to use these tickets i paid for.
When i finally asked to speak with a manager they told me no one in the booking office could give me a refund and that I would have to contact head office via email as they do not have a phone number to call. It is only an internal phon number that they can not give out.
And so I wait to find out if they played me right out of my money.
Do yourself a favour and go somewhere else.

"This company is shady!!!!!"

This company is shady!!!!!! If I could give no stars, I would.
I had purchased a 10 pack entry for $90 at the mall.
Upon booking for my boy and his friend ages 8 and 9, I
was told we could start at 9am for miniball because we had plans at noon time was sensitive.
After charging $25 for paintballs we were lied to and said miniball would start at 11am instead.
so we tried to cancelled and was greeted with an argumentative agent. I then asked to speak to a manager. I
got a call back and he tried to make the situation better but at this point we just wanted our money back. He agreed and promised a full $25 refund.
A month after that conversation nothing was done. I called in and was told head office rejected the refund
very very Unprofessional!!!!!!!

"Totally mislead on the costs of the…"

Totally mislead on the costs of the paintballs. Once I read the small print which was not shown to me at the time of purchase I decided it was a scam and I wanted a full refund. They made it very difficult to get a refund and I have to wait 14 days for a refund but it only took 2 mins to take the money off me!! Would not recommend.

"Scam, should I say anymore"

Well if you've come to this site i'm assuming you bought tickets from a salesman at a mall, grocery store, ect...
Well I'm sorry but you have been scammed :( not only do the sales people not disclose the hidden costs, such as a 5.99% administration fee, the mandatory purchase of 100 paintballs, or the fact that from what I can see IPG doesn't actually own these places, they re a middleman, BUT I STRAIGHT LIED TO. I was told that paintballs cost 12$ for the first 100, 9$ for the second, and 6$ there after, meaning besides the first 2 people, 18 of the 20 in the group would only pay 6$ per 100 and the reaming 2 would pay 6$ after their first 100. If you're wondering none of this is true.

Don't go, don't get scammed!

"Scammed by smooth-talking salesmen."

Scammed by smooth-talking salesmen.
I bought 2x10 tickets at an "amazing" discount for my son's birthday party from an outdoor promotional stand. Told by seller that kids get 50 balls free to start, and that the newly built location in Netherlands was "amazing". Flashy brochure showed great locations & equipment. Upon trying to book & confirm the dates, kept being transferred between salespeople on phone, and could never actually confirm dates and locations. After being put on hold several times, (and calls being dropped) the location was either "closed for now" or "fully booked" or only accepts parties of 10 people or more, every time a different story. Also phone operator tried to make me buy "extra balls" upfront via credit card, and said there are actually no free balls included. Made me do some googling and realised this is actually an international smoothly operated scam run out of call centres.

BEWARE! And tell your friends to get awareness out to stop this kind of bad practices.

"DON'T BUY FROM THESE GUYS!!"

DON'T BUY FROM THESE GUYS!!! - I bought a package of 20 tickets at a promotional price of $9pp from one of the guys from IPG who were promoting at the shopping centres, only to find out that there were all these other hidden charges after I called them (additional $25 for the first 100 paintballs + $1.50 admin fee). Then I found on Groupon was offering $9pp for entry + 100 painballs - with no other hidden charges.

I called IPG back, asking them to match the price, not only have they refused and did not even let me return the ticket which I bought due to false information they've provided me.

Now I'm stuck with these tickets because my friends could buy them on Groupon for much cheaper - extremely disappointed at their dishonesty and unwillingness to help their customer out, when they could've just matched the price or refunded the tickets to me :(

"Got refund in good time"

I brought 10 tickets with the 1000 free paintballs and thought why not then when I got home I actually read the terms and wanted a refund but fair play to ipg I emailed for a refund and sent the tickets back recorded and had the money back in my account in 1week

"Location Issue: SELLING TICKETS!!"

Happened to buy my tickets at a mall in Toronto but found out later that the available IPG locations were in Hamilton and Barrie. The locations are far out of my reach so I am looking to sell my tickets for a cheap price. Let me know if you are interested navinaa5 @hotmail.com

"Very friendly and helpful staff had a…"

Very friendly and helpful staff had a fantastic time everyone enjoyed themselves

"Rip off company......Do not buy from them"

Miss sold tickets for 2 childrens birthdays.
Were told after paying £140 upfront the only other cost was £9.99 a head when booking.
Tried to book and then told we had to pay the £9.99 per head plus £30 a head on the day!!!!
We were also told the closest venue to us took children 12 years plus yet when trying to book they told us 18 years.

Funny thing is when looking online the same venue excepts children so in other words all this company is doing is palming you off to venues that charge more.

Now they are refusing a refund so now i have 2 children that will be doing nothing for birthdays as im out of pocket from these scam artists